Saint Clare’s Discusses What Happens When You Dial 9-1-1 (NJ)

Watch “9-1-1 Where is Your Emergency?” featuring John Cronin, Emergency Medical Services Manager, Saint Clare’s Health as he discusses what happens as soon as a 9-1-1 call is placed.

This video from the Saint Clare’s Health online series, ’Let’s Talk Health’, hosted by Brian Finestein, Chief Executive Officer of Saint Clare’s Health, originally aired on June 17. [VIDEO]… READ MORE

E-911 Director Renews Request for Help from County in Funding New Dispatcher Position (TN)

Due to increased call volume and workload over the last 16 years, the DeKalb County Emergency Communications District (E-911) is looking to hire more dispatchers with extra help from the City of Smithville and DeKalb County governments.

The city has already done its part.

During a budget work session in April, 911 Director Brad Mullinax met with the Smithville Mayor and Aldermen at city hall to ask that the city increase its annual contribution to $160,000, up from $119,595. Two weeks ago (June 7th) the aldermen honored Mullinax’s request by including in the 2021-22 city budget funding of $40,405 (salary and benefits) for another paid E-911 dispatcher position. The aldermen adopted the budget on second and final reading last Thursday night, June 17…

Oakland County dispatchers train to become masters of chaos (MI)

Oakland County dispatchers train to become masters of chaos (MI)

Aubrey Higgins proved to her trainers recently that she was prepared to master Oakland County chaos on her own.

The new telecommunicator graduated from six months of 911 call center training by calmly organizing emergency responses to a busy simulated half-hour’s worth of events like a fire, car crash, fighting and injuries.

There also were the updates she had to provide to first responders that included participating deputies and those who have seen the Milford High School graduate and former Marine get to this turning point…

Proposed fire dispatch deal could save Sooke thousands of dollars (Canada)

Proposed fire dispatch deal could save Sooke thousands of dollars (Canada)

The City of Langford’s decision to strike out on its own for emergency fire dispatch services will likely put more cash in the pockets of Sooke taxpayers.

Langford has operated a joint fire dispatch service for nine years with Sooke, Highlands, Metchosin, Salt Spring Island, the Southern Gulf Islands and the Juan de Fuca electoral areas under the auspices of the Capital Regional District.

The recent move forced the other municipalities to find another service, and after the CRD looked around, it found only one likely partner – Saanich…

Atlanta airport reverses course, hiring Emergency Medical Dispatchers after 11Alive investigation (GA)

Atlanta airport reverses course, hiring Emergency Medical Dispatchers after 11Alive investigation (GA)

After insisting an EMD program would be ‘too challenging,’ airport officials are planning to train all 911 dispatchers to handle medical calls.

COLLEGE PARK, Ga. — Hartsfield-Jackson Atlanta International Airport is now hiring Emergency Medical Dispatchers and EMD supervisors, after 11Alive’s investigative team, The Reveal, found the airport banned its 911 operators from giving CPR or other medical instructions over the phone.

The airport has not publicly announced the change, but a current job posting on the city’s hiring website lists a position for Airport Operations Center Emergency Medical (EMD) Supervisor…

Arlington auditor abandons study of sheriff’s-office overtime (VA)

On second thought . . . well, never mind.

The Arlington County government auditor, Chris Horton, has received permission to abandon an in-progress look at overtime costs at the Arlington County Sheriff’s Office.

The audit began prior to the pandemic, and with its arrival in March 2020, “I had to pivot into some other directions,” Horton told County Board members on June 15… READ MORE