A Fort Worth 911 operator recently blew the whistle about the terrible consequences of long hours, understaffing, too much pressure on personnel and widespread delays in asnwering people who need help immediately.
Unfortunately, an overworked call taker could have made a mistake that contributed to two deaths.Colley recalled the night of June 1. She was working when one of her colleagues received the call from Holly Beverly. The woman had called the 911 emergency line because her estranged husband was coming to her west Fort Worth apartment, intending to hurt her…
Several emergency response agencies in North Texas are struggling to keep their dispatch center fully staffed.
But the North Texas Emergency Communication Center (NTECC) is not one of them.
NTECC, which answers 911 calls and dispatches emergency crews in Coppell, Carrollton, Farmers Branch and Addison, is almost fully staffed, said executive director Terry Goswick…
State and local entities that use revenues from 911 fees for purposes that do not directly support 911 will be identified and risk losing access to federal 911 funding, according to the FCC’s report and order addressing the issue of 911 fee diversion that was required by Congress.
Released yesterday, the order fulfills an FCC obligation to establish rules that are designed to discourage a longtime issue within some states of assessing and collecting 911 fees from subscribers’ phone bills and then not using the money for 911—a practice known as fee diversion, or “raiding,” within the public-safety community. Congress mandated that the FCC approve the rules and create a new 911 Strike Force within six months of the passage of the Don’t Break Up the T-Band Act in appropriations legislation that was signed into law in late December 2020…
Known as One on One with 911, the opportunity provides an opportunity for members of the community to meet and speak with 911 911 operators. Interested parties are instructed in one call after another how they can save lives.
Light refreshments are also served.
A $ 1,000 recruitment bonus is paid to applicants who successfully complete their training and probationary period. The bonus is paid out as follows…
The new system with 1,800 radios for countywide public safety and public works employees should be fully operational by September, according to Project Manager Brian Zastoupil with the Red River Regional Dispatch Center.
City and rural firefighters, police and sheriff’s departments, ambulance crews, public works employees and others involved in public safety use the radios.
