Centre 9-1-1 sees shortage of operators, high calls during Wednesday weather (PA)

CENTRE COUNTY, Pa. (WTAJ) — Centre County 9-1-1 received 565 calls in four hours during Wednesday’s thunderstorms. Dispatchers were answering just over two calls per minute, all while facing an employee shortage.

“9-1-1 is suffering manpower problems across the state and across the nation,” said Norm Spackman II, director of Centre County 9-1-1. “Seems like less people are less interested in working in 9-1-1 centers.”

He said their work is essential, and it takes brave, level-headed individuals… READ MORE

Minnesota EMS union says new uniforms too closely resemble police

MINNEAPOLIS — As Hennepin EMS gets set to unveil its new blue uniforms, after decades of showing up at emergency scenes in their trademark “UPS brown,” the paramedics union on Wednesday argued that the change could potentially put lives at risk by making medics look even more like police officers than before.

While the agency’s leadership said the move was intended to avoid confusion, in reality the new blue uniforms “failed to separate (union) members from law enforcement,” said a statement by Hennepin County Association of Paramedics and EMTs (HCAPE), which represents some local paramedics and dispatchers… READ MORE

Hampden emergency services now dispatched out of Wilbraham (MA)

Hampden emergency services now dispatched out of Wilbraham (MA)

WILBRAHAM — The town is now dispatching emergency services for Hampden and Wilbraham.

As of midnight on June 30, Hampden’s dispatch operation “went dark,” said Town Administrator Bob Markel. The transition of the Hampden operation to Wilbraham has been a gradual one as the future of emergency dispatch services has been debated multiple times over the past few years. This past year, the board began exploring its options more closely as costs to maintain its dispatch totaled nearly $450,000 per year…

First Responders Honored For Life Saving Actions (MS)

TUPELO, MISS. (WCBI) – First responders are recognized for helping save the life of a Vietnam-era Veteran whose house caught fire.

The Tupelo Fire Department, Tupelo Police Department, Lee County E 9 1 1, and NMCC’s Emergency Services were honored during a ceremony at the Tupelo Police department.

The first responders were dispatched to a fire at the home of Dennis McCullough.  He called 9 1 1 during the early morning hours of February 6, 2020, to report a fire in his house.

McCullough was told to stay in his bedroom because his way of escape through his hallway was blocked by the blaze… READ MORE

City Of Dallas: City To Host Hiring Event For 911 Operators (TX)

If you want to make a difference in the community and serve residents when they need help the most, you may be the next 911 telecommunicator for the City of Dallas.

A 911 telecommunicator handles emergency and non-emergency telephone calls and requests service in various areas to ensure residents’ needs are met with efficiency.

“Serving the City of Dallas as a 911 call taker is critical to our community,” said 911 Comm & Technology Administrator Robert Uribe… READ MORE

Onsite review completed for Sebastian County 911 center study (AR)

Onsite review completed for Sebastian County 911 center study (AR)

FORT SMITH — People in Sebastian County are receptive to a potential consolidation of the 911 system there that could result in financial savings, according to an organization looking into the idea.

Crystal Lawrence of the Florida-based Association of Public-Safety Communications Officials International provided the Sebastian County 911 Board with a general overview of what it learned this week as part of a feasibility study that will look at consolidating the county’s three call centers. Call centers handle individual emergency service units, including police, fire and ambulance.

County Judge David Hudson said after a 911 Board meeting on Tuesday that the objective of the study is to allow the county to have the most effective and efficient response possible for emergency services…