Emergency response data firm RapidSOS launches partner network

Emergency response data firm RapidSOS launches partner network

The emergency response data-management vendor RapidSOS on Tuesday announced the creation of a new “partner network” that integrates 20 other vendors’ products into a common dashboard. The purpose, the company said, is make it easier for workers at the nearly 5,000 emergency communications centers that use RapidSOS’ software to sift through the ever-increasing layers of data collected when responding to a call.

“There are so many screens these communicators need to look at,” Jessica Reed, the company’s vice president of strategy and global partners, said in a phone interview. “Our goal is to bring it to one screen.”

RapidSOS is one of a handful of companies that markets software that aims to deliver real-time information to public safety answering points that’s more robust — and, ideally, precise — than the existing 911 system, which is built on physical telephone lines, and being phased out slowly for a next-generation system better suited for contemporary wireless communications…

Search for Summer Wells highlights recurring Hawkins Co. communications issues (TN)

ROGERSVILLE, Tenn. (WJHL)- Tuesday, July 20 marks five weeks since the disappearance of five-year-old Summer Wells. The Tennessee Bureau of Investigation says they’ve received 1,020 tips in relation to the AMBER Alert.

midwest rescue group will return to our region again this weekend to search for the little girl. But, initially, rescue crews faced several challenges during the massive ground search in the Beech Creek community.

Even before Summer Wells’ disappearance, the radio systems and lack of cell service were hot-button issues in Hawkins County. Some people there even reported not being able to reach 911 and first responders not being able to communicate with each other at times…

Do you have what it takes to answer the call? Brooke County 911 is hiring dispatchers. (WV)

Do you have what it takes to answer the call? Brooke County 911 is hiring dispatchers. (WV)

BROOKE COUNTY (WTRF)– Several West Virginia counties are experiencing the same emergency personnel staffing problem as one agency here in the Northern Panhandle. They have vital positions that need filled and they’re looking for someone who will serve their community.

There’s an urgent need for an important position here in Brooke County.

911 Dispatchers play a vital role in emergency services, and Brooke County have openings. Do you have what It takes to answer the call?

7News paid a visit to Brooke County and tells us how the people chosen will be a lifeline in their community…







Salem panel seeks more fringe benefits for dispatchers (OH)

SALEM — City council’s Finance Committee is recommending vacation days and holiday pay for 36-hour permanent part-time dispatchers in an effort to keep them from leaving.

“This is a way of showing we appreciate them,” city Auditor Betty Brothers said.

The additional perks are outlined in a proposed adjustment to the fringe benefits ordinance for non-represented employees. The Finance Committee agreed unanimously to forward the legislation to city council for consideration.

City council held first reading. Two more readings will be required for passage…

Manchester mulls regional dispatch (MA)

MANCHESTER — The long-running debate on whether the town should regionalize its dispatch services will continue when selectmen meet this Thursday.

A virtual public forum on the topic is scheduled for 7:30 p.m. — the meeting itself begins at 6:30 p.m. Information on how to join the meeting online or by phone is available at www.manchester.ma.us.

The town is considering two options.

“These deficiencies (with the current system) can be corrected either by bolstering our in-house operations or by joining the regional dispatch center that the state now operates in Middleton next to the county jail complex,” according to a summary of the problem and options published last week on the town website, manchester.ma.us

Talking you through CPR: Goodhue County dispatchers are helping people save lives (MN)

Talking you through CPR: Goodhue County dispatchers are helping people save lives (MN)

Did you know that there are more than 350,000 out-of-hospital cardiac arrests that occur annually in the United States? They are the leading cause of death, and only about 1 in 10 victims survives.

Minnesota has recognized this and our office is prepared.

Over-the-phone CPR instruction by a dispatcher, also known as telephone CPR or T-CPR, can enable a caller to become a lay rescuer, and by doing so make the difference between life and death. Early CPR performed by a lay rescuer is associated with a roughly twofold increase in the chances of survival. The first unofficial TCPR case was provided in the state of Washington in 1975 with Salt Lake City entering full implementation in 1978…