County stops effort to contract dispatch service through Roscommon (MI)

Crawford County has abandoned its effort to contract with Roscommon County for emergency dispatch service, Sheriff Shawn M. Kraycs reported during Thursday’s online Crawford County Board of Commissioners meeting.

“We’ve discontinued our effort to consolidate,” Sheriff Kraycs said during a budget presentation at the July 6 regular county board meeting. “We’ve shut that door for now.”

Kraycs said the main reasons for ending the plan was “not being allowed to be in some decisions” and being “left out of one major decision” involving communication equipment…

Centre County in dire need of workers (PA)

BELLEFONTE — In Centre County, there is a shortage of workers.

Specifically, there is a need for 911 Centre County Communications and Centre County Correctional Facility employees. Commissioner Steve Dershem brought the topic up during Tuesday’s commissioners’ meeting.

“We have two 24-hour facilities that are really struggling right now to maintain the employee component to be successful — our emergency communications and our correctional facility,” Dershem said. “I think as we move forward over the next couple of days, I don’t know that I would like to classify it as an emergency, but (it is) severely urgent … I would welcome conversation from our board to correct some of the deficiencies and perhaps the pay scales that are keeping us from employing the proper complement of people in those two organizations…

Cobb County Public Safety Department Offers Citizens Academy (GA)

Cobb County Public Safety Department Offers Citizens Academy (GA)

MARIETTA, GA — Local residents who have an interest in the inner-workings of the Cobb County Department of Public Safety are invited to participate in the agency’s annual citizens’ safety academy this fall.

The 13-session academy provides residents with an inside look at various aspects of the Department of Public Safety. During the course, participants will be provided insight into various aspects of the department, including how the police, fire, animal services and 911 departments are organized and provide safety to Cobb County residents, department officials wrote in a social media post on Monday.

Participants are asked to either live or work in Cobb County and must be at least 21 years of age…

NENA releases i3 standard update, seeks potentially critical ANSI approval

National Emergency Number Association (NENA) board members yesterday released the latest version of the i3 standard for next-generation 911 (NG911) infrastructure, which will be submitted to the American National Standard Institute (ANSI) for approval that could resolve one point of contention in NG911 funding proposals.

“This is a landmark moment in the evolution of NG911,” NENA President Gary Bell said in a prepared statement. “The public-safety community and the tech industry now have the most up-to-date, comprehensive, consensus-driven, open standard for NG911. This will no doubt hasten and strengthen our push to see NG911 systems, services, and products deployed coast to coast… READ MORE

APCO Introduces New Course: Diversity, Equity and Inclusion in the ECC

APCO Introduces New Course: Diversity, Equity and Inclusion in the ECC

The first course will be offered live at the Georgia Public Safety Training Center in Forsyth, Ga.

Alexandria, VA – Today the Association of Public-Safety Communications Officials (APCO) International announced the introduction of the Institute’s newest course for emergency communications center (ECC) professionals – Diversity, Equity and Inclusion (DEI) in the ECC. The first course will be held August 31 – September 1, onsite at the Georgia Public Safety Training Center (GPSTC) in Forsyth, Ga.

The DEI course was developed with information gathered from an APCO membership survey conducted late in 2020, which identified issues affecting diversity, equity and inclusion in the ECC. The course curriculum includes discussions on experiences and viewpoints to better understand how perceptions  both individual and institutional – can affect how employees interact with each other in the workplace. The course will also identify interventions to counter biases, microaggressions and other negative workplace behaviors. Best practices are also addressed to result in healthier and more inclusive organizations with fully engaged employees…



911 call now comes with life-saving help (VA)

911 call now comes with life-saving help (VA)

Telecommunicators at the Farmville Emergency Communications Center are now able to provide 911 callers with pre-arrival instructions such as how to control bleeding, perform CPR or even assist in childbirth.

According to Jackie Gilbert, emergency communications manager at the center, each dispatcher is now certified in emergency medical dispatch — a process which allows telecommunicators to provide those who dial 911 with instructions on how to respond to a medical emergency before first responders arrive.

In a Monday, July 12, interview, Gilbert highlighted the center began offering emergency medical dispatch services May 19…