by ECC Editor | Jul 29, 2021 | Articles, Comm Center News
At the Uniformed Services University of the Health Sciences, a U.S. government medical training institution, David Lyons has been upgrading the phones.
In 2015, USU — which educates students who want to serve in federal health professions, similar to the mission of the military academies — converted its phones from conventional analog lines to Voice over Internet Protocol. In such systems, voice is converted to a digital signal, allowing users to make calls directly from a computer, a VoIP phone or other data-driven device.
Recently, the USU system underwent a series of enhancements as part of a five-year plan for telephony management, purchasing a host of Cisco Systems products. “There is a perception that government is always behind, always trying to play catch-up,” says Lyons, chief of telecommunications at USU… READ MORE
by AllThingsECC.com | Jul 29, 2021 | Articles, Comm Center News
This week we will look at the numbers as FirstNet (Built with AT&T) continues to add more agencies and users and we will discuss its plans to support another Push-To-Talk (PTT) application. We will then consider the possibility that the Federal Communications Commission (FCC) will issue a notice of proposed rulemaking for the 4.9-GHz band and reflect on public safety’s stance on this spectrum.
FirstNet Growth
Congratulations to FirstNet (Built with AT&T). The latest numbers have been released and they show that the network now supports more than 17,000 agencies and more than 2.5 million users…
by AllThingsECC.com | Jul 29, 2021 | Comm Center News
CALEA accreditation is an accomplishment less than five percent of all law enforcement agencies attain
The Kansas Highway Patrol Communications Center was honored with a Certificate of Accreditation by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) on Monday, May 10.
“We at CALEA congratulate the Patrol on achieving Public Safety Communications Accreditation,” said CALEA Regional Program Manager Timothy Baysinger. “Agencies that are able to obtain concurrent CALEA Accreditation in Law Enforcement, Training Academy and Public Safety Communication are eligible to be awarded the CALEA TRI-ARC award. The Kansas Highway Patrol received the prestigious TRI-ARC award upon completion of Public Safety Communications Accreditation in March of 2021…
by ECC Editor | Jul 29, 2021 | Articles, Comm Center News
When it comes to user-interface design, 911 is about as good as it gets. It’s the “most recognized number in the United States,” Steve Souder, a prominent 911 leader, points out. Simple, fast, and it works from any telephone in the United States. No matter what the emergency is, the call takers on the other side will triage and dispatch assistance.
I’ve taken that ubiquity and simplicity for granted over the past three parts of this EC-1 on RapidSOS as we’ve looked at the startup’s origin story, business and products, as well as its partnerships and business development engine. The company is deeply enmeshed with 911, which means that the prospects of 911 as a system will heavily determine the trajectory of RapidSOS in the coming years, or at least, until its international expansion hits scale and it isn’t so dependent on the U.S. market… READ MORE
by AllThingsECC.com | Jul 29, 2021 | Comm Center News
Cheyenne is a Rangely native and loves all things Rangely! She graduated from Rangely High School in 2015. She furthered her education at Colorado Northwestern Community College, also in Rangely. She is a proud Mother of two boys.
Rangely creates great opportunities for outdoor fun such as hiking, camping, fishing, and hunting, which are Cheyenne’s favorite things to do, especially with her sons.
Cheyenne’s ambition to serve the community was implanted at a very young age as she was very involved with 4-H, FFA, as well as the 2014 Range Call Rodeo Queen. She has been with Dispatch since 2019 and has loved every second! …
by AllThingsECC.com | Jul 29, 2021 | Comm Center News
When describing the personality of Brandy Watts, the word “enthusiastic” immediately comes to mind, especially when the police dispatcher is discussing her career in law enforcement.
As a dispatcher with the Bakersfield Police Department for more than 20 years, Watts, 47, and her fellow dispatchers take multitasking to level beyond what most people can comprehend.
Whether the incoming 911 call is for a robbery in progress, an officer involved shooting, a baby not breathing or a child abduction, dispatchers must simultaneously answer the call and deploy officers to the scene.
Watts thrives in the fast paced environment…
