by AllThingsECC.com | Jul 22, 2021 | Comm Center News
JACKSON COUNTY, Ala. (WAFF) – The Jackson County Commission recently approved upgrades for the communications tower at the courthouse.
Emergency Management Director Paul Smith said commissioners will pay for the upgrades, which will replace outdated equipment and help all first responders.
The most recent antenna tower was placed at the Jackson County Courthouse in 2009.
It houses technology for every public safety agency in the county to communicate when responding to emergencies…
by AllThingsECC.com | Jul 22, 2021 | Articles, Comm Center News
Inteliquent, Inc., the largest independent voice communications provider in the United States, continues to improve the next generation 911 landscape with the launch of their NG911 Location Agent. With this new fully i3 compliant solution for Originating Service Providers (OSPs), Next Generation Core Services (NGCS) providers and Public Safety Answering Points (PSAPs), Inteliquent greatly simplifies the management of complex location and multimedia data delivery in i3 capable markets.
Public safety professionals developed the i3 architecture as a standard for defining network components and protocols required to interface and ensure smooth interoperability in NG911 environments. Inteliquent’s NG911 Location Agent will provide organizations generating NG911 Requests for Assistance (RFAs) access to i3 data delivery. This streamlines connectivity to NGCS providers and delivers robust, context-rich data and multimedia to i3 PSAPs in a secure, resilient manner…
by AllThingsECC.com | Jul 22, 2021 | Comm Center News
SEMINOLE COUNTY, Fla. — Last week’s release of the 911 calls from Surfside illustrated the horror in South Florida when the condominium collapsed, killing dozens of people.
For many people, 911 dispatchers are the first people they turn to for help. Local 911 dispatchers in Seminole County say the mental toll the role takes is tough but the job itself is so important.
“Every day is different,” said Beth Facello, assistant supervisor with the Seminole County Fire EMS Emergency Communications Center. “There’s no telling what type of call you’re going to get each time you pick up the phone.”
Facello has worked in Seminole County’s Fire and EMS emergency communications center for the past six years, taking calls from people on what’s often the worst day of their lives in situations that leave a deep impact on both the caller and dispatcher…
by AllThingsECC.com | Jul 22, 2021 | Comm Center News
A Lacombe woman called 911 about a flaming vehicle on Hwy 2 and was twice put on hold by emergency dispatchers who seemed unfamiliar with the locations of Ponoka and Wetaskiwin.
Krysta Fornataro said the provincial government’s new centralized ambulance dispatch system “an absolute fail” after she spent three or four minutes on the 911 line without getting through to police, fire or ambulance.
After the “horrible experience,” she now worries about what could happen if an emergency ever befell her family…
by AllThingsECC.com | Jul 22, 2021 | Comm Center News
ALBEMARLE COUNTY, Va. (WVIR) – 5 p.m. UPDATE: The city of Charlottesville reports that telephone carriers have restored services that were affecting calls in the Charlottesville-Albemarle area. The Emergency Communications Center’s 9-1-1 call volumes have returned to normal and there are no further reports of outages. Public safety stations are returning to normal operations.
Services in Greene and Fluvanna County are also now restored.
ORIGINAL ARTICLE:
Officials throughout central Virginia reported phone outages that affected 911 capabilities for part of the day Thursday, July 22.
Charlottesville, as well as the counties of Albemarle, Buckingham, Fluvanna and Greene were among those affected by the outage…
by AllThingsECC.com | Jul 22, 2021 | Comm Center News
The centre provides dispatching services for the Saint John Police Force and twenty-seven fire departments between Sussex and St. Stephen.
Covering sick time and vacation for current staff is a challenge along with hiring.
PSCC manager Lois Gorman said training new operators also brings challenges…
