by AllThingsECC.com | Aug 5, 2021 | Comm Center News
CHINICOTEAGUE, Va., Aug. 4, 2021 /PRNewswire/ — InterTalk Critical Information Systems (InterTalk), a leading manufacturer of IP-based radio command and control solutions, today announced the official launch of their Cloud Dispatch product with the Chincoteague (VA) Police Department. The cloud-based console system enables dispatchers to send and receive LMR and phone calls from their command center or, in the case of emergency, anywhere where they are Internet connected.
“After a successful trial period we are happy to be working with InterTalk to fully adopt their Cloud Dispatch console, and enhance the safety of the residents and visitors of Chincoteague” said Chief Robby Fisher. “Weather events are a key consideration for our operations. This system provides us tremendous flexibility to maintain operations regardless of what’s happening around us…
by AllThingsECC.com | Aug 5, 2021 | Comm Center News
POLAND — Costs associated with the proposed emergency call service for Androscoggin County is not sitting well with the Select Board and Town Manager Matt Garside.
According to figures furnished by the county, Poland’s county taxes could increase by nearly $222,000.
Androscoggin County Sheriff Eric Samson discussed the proposal at Tuesday night’s Select Board meeting.
The proposal, which could go into effect by July 2022, has the Androscoggin County emergency dispatch center merging with the Lewiston-Auburn Emergency Communications System. The two would be under the county’s jurisdiction…
by AllThingsECC.com | Aug 5, 2021 | Comm Center News
CLEVELAND (WJW) – The FOX 8 I-Team has uncovered how the Cleveland 911 system broke down on a busy night when one caller waited on hold for 30 minutes.
We’re also asking, could it happen again?
Weeks ago, the I-Team revealed a woman called 911 on July 4 in Cleveland and spent a half-hour on hold. Now, records show 600 emergency calls not answered at all and short staffing in dispatch…
by AllThingsECC.com | Aug 5, 2021 | Comm Center News
The City of Kilgore has entered into an agreement to upgrade their existing public safety communications infrastructure to improve their coverage area and keep up with changing technologies.
Support Lt. Terry Linder, of Kilgore Police Department and the city’s Emergency Response Manager, explained the issue at a July 27 council meeting.
“Over the last several years, the state and federal focus has been moving public safety communications from VHF and UHF radio frequencies to the 700 and 800 megahertz band. Part of that is due to telecom companies upgrading to 5G technologies and auctioning off those frequency waves,” Linder said…
by AllThingsECC.com | Aug 5, 2021 | Comm Center News
CARTHAGE, Mo. — Emergency dispatch managers and area firefighters, law enforcement and emergency medical officials can start planning the future of emergency communication in Jasper County after Tuesday’s election, which saw a resounding vote in favor of a sales tax increase.
Voters approved an increase in the sales tax that supports the Jasper County 911 dispatch system from one-tenth of a percent to one-quarter of a percent by a margin of almost 3-to-1.
The vote was 2,921 “yes” votes and 1,110 “no” votes…
by AllThingsECC.com | Aug 4, 2021 | Comm Center News
Across the nation, there is a 911 dispatcher shortage. Our local call centers are no exception.
HILLSBOROUGH COUNTY, Florida — Across the nation, 911 call centers are dealing with staffing shortages.
According to the National Emergency Number Association (NENA), 911 dispatch departments are seeing a 15 to 20 percent rate of staff turnover.
It’s an issue seen at local departments just the same. In Pasco County, the EMA director said they’re currently hiring for 15 dispatchers. To make matters worse, the number of applicants has dramatically dropped…
