Fort Collins dispatcher guides police to suspect (CO)

Fort Collins dispatcher guides police to suspect (CO)

FORT COLLINS, Colo. (KDVR) — A Fort Collins police dispatcher who has been taking emergency calls for 20 years was on the other end of the line on Monday.

Dispatcher Tricia Leslie was at the end of her shift at 7 p.m. On the way home, she spotted a person who fit the description of a sexual assault suspect that was called in earlier in the day.

She immediately called the police, actually she called her husband, who is a Fort Collins police sergeant. He and other officers responded and made the arrest…

Philadelphia facing 911 dispatcher shortage (PA)

Philadelphia facing 911 dispatcher shortage (PA)

“What’s the least you need in terms of staffing for, especially 911,” FOX 29’s Dave Kinchen asked.

“You know I wouldn’t be able to give you that answer off the top of my head, but again when you look at the demographic or the employees that work in there there’s a high number of single parents that work there. I don’t want to say force but when you compel staff to work a lot of mandatory overtime during a pandemic. It makes professionally it makes it very difficult for people to manage their personal lives as well,” Outlaw explained…

City takes ideas for ARP money use (IA)

City takes ideas for ARP money use (IA)

OTTUMWA — It wasn’t exactly Christmas in August, but Ottumwa’s city leadership wanted ideas just the same.

With the city receiving approximately $1.8 million in American Rescue Plan funding each of the next two years, city administrator Philip Rath and mayor Tom Lazio held a listening session Thursday at Bridge View Center with a handful of residents regarding ideas on ways to spend that money.

All told, Wapello County will receive almost $6.8 million in funding, about half of that to Ottumwa. The first allotment will be arriving “very shortly,” Lazio said…

Kern Behavioral Health Specialist to join 9-1-1 call center (CA)

BAKERSFIELD, Calif. (KBAK/KBFX) — There will now be a Kern Behavioral Health clinician at the 9-1-1 center in Bakersfield, to handle mental health calls, as opposed to a police officer or dispatcher. It’s a pilot program all to help people in Kern County struggling with their mental health. The Bakersfield City Council voted to approve a one hundred and $135 million contract with Kern Behavioral Health on Wednesday.

It allows a Behavioral Health clinician to be in the 9-1-1 center in Bakersfield, to help answer calls for those struggling with suicidal thoughts or other mental health related issues… READ MORE

COVID-19 outbreak hits Pierce County emergency call center (WA)

COVID-19 outbreak hits Pierce County emergency call center (WA)

South Sound 911 says only 44% of its essential employees were vaccinated before this outbreak, but since then, several employees have chosen to get the vaccine.

TACOMA, Wash. — South Sound 911 in Pierce County was rocked by COVID-19.

The emergency call center stated 15 employees recently tested positive for the virus, with the first popping up in late July. Employees worked overtime and supervisors pitched in working dispatch radios and answering calls in order to not disrupt service. 

The outbreak is giving other first responders a look at the impact an outbreak can have on a department…

Dispatchers aid public when emergencies occur (NM)

Dispatchers aid public when emergencies occur (NM)

Shift Supervisor Raelynn Villarreal enters information at Pecos Valley Regional Communications Center.

If you need help in an emergency in Roswell or anywhere else in Chaves County, chances are you will be talking to one of the dispatchers at the Pecos Valley Regional Communications Center. The telecommunicators of PVRCC answer all 911 calls made in Chaves County and dispatch emergency fire, police and medical services for the city of Roswell, Chaves County Sheriff’s Office, and all police, fire and EMS agencies within the county.

In all, PVRCC does the dispatching for 20 agencies consisting of 12 fire departments, five law enforcement agencies and three EMS services…