On Oct. 23, members of dispatch and administration from the SLO County Sheriff’s Office and Cal Fire division came together with hard hats and safety vests to sign their names and write messages around the construction site. According to Paul, this event was meaningful for everyone involved because it allowed them to write messages that will live forever “in the heart of the building.”
Waukegan officials decided last summer that joining Lake Consolidated Emergency Communications (LakeComm) — rather than dispatching police, fire and emergency medical services for the city itself — was the wrong move. Officials then began a search for the best solution.
Recognizing the aging dispatch center at the Waukegan Police Station needed an overhaul, city director of communications Tom Perfect said he found a location at the Waukegan International Airport for the city to start its own 911 operation. Services will be offered to other towns as well.
In Pierce County, Washington, five 911 centers unified into South Sound 911, streamlining emergency communication and inspiring nationwide public safety improvements
The decision to volunteer had to be made quickly, and they were facing unknown travel conditions.
It took the crew two days to make it to the area of North Carolina they were stationed in.
Leaders from the Minneapolis and Hennepin County emergency communications and dispatch centers on Thursday unveiled a new technology to automatically call back abandoned 911 calls.
The new Automated Abandoned Call (AAC) system will be used effective immediately. The software helps the dispatch centers quickly answer and send resources. It also reduces the time dispatchers spend to manually call back abandoned calls.
Officials who oversee and monitor Floyd County’s 911 system say citizens are safer now than they were before dispatching services moved from Kentucky State Police Post 9 in Pikeville to the City of Prestonsburg due to better response time by law enforcement and emergency personnel.
“Unequivocally,” said Prestonsburg Police Chief Ross Shurtleff, who is also the city’s public safety director. “It is the best that it’s ever been.”
