by ECC Editor | Sep 17, 2021 | Comm Center News
ATLANTA — A Buckhead restaurant worker shot outside his job Sunday night told police that several 9-1-1 calls went unanswered.
The shooting took place in the rear parking lot of Kyma, at 3085 Piedmont Road sometime before 8 p.m., according to Atlanta Police reports. The man was shot in the arm, police said.
But an apparent call from a co-worker to an off-duty cop is what spurred police response, based upon a police radio dispatch recording released Tuesday by Atlanta Police… READ MORE
by ECC Editor | Sep 17, 2021 | Comm Center News
TLANTA (CBS46) — Understaffed and overwhelmed. That is how dispatchers are describing Atlanta’s 9-1-1 call center.
The current staffing shortage is causing concern among workers and callers.
One mother told CBS46 that when she called 9-1-1, no one answered the call.
CBS46 Ciara Cummings found out that dozens of open positions have led to dispatch delays.
Ashley Billings says she witnessed a hit-and-run in southwest Atlanta last Tuesday. She claims a driver slammed into a car in front of her and narrowly missed kids at the crosswalk… READ MORE
by AllThingsECC.com | Sep 17, 2021 | Comm Center News
Corky Martin started his 26-year career in law enforcement in 1991 as a jailer at the old detention center adjacent to the Garland County Sheriff’s Department.
He’s still working there 30 years later, but in a much different role. He’s director of the Garland County 911 Communications Center, which went live in the booking area of the old jail in 2018 and ushered in a new era of public safety communications in the county.
In 2017, the county began building the new facility and migrating its communications system from an analog platform to the Arkansas Wireless Information Network’s 700-800 MHz frequency digital microwave-based interoperable system. At the same time, responsibility for answering 911 calls and dispatching emergency personnel shifted from the sheriff’s department to the county’s Office of Emergency Management…
by ECC Editor | Sep 16, 2021 | Comm Center News
Louisville, KY. (September 14, 2021) – On Thursday, September 9th, the Kentucky Emergency Services Conference held its annual awards banquet in Louisville to honor emergency service personnel from across the Commonwealth of Kentucky. The Kentucky State Police, Post 1 communications center was recognized as the 2021 “PSAP of the Year”. PSAP or Public Safety Answering Point is more commonly known as a 911 communications center. The 911 center at Post 1 in Hickory serves as the PSAP for agencies in Ballard, Graves, Hickman, and Lyon Counties. Aside from dispatching for the Kentucky State Police, Post 1 is the primary dispatch center for all emergency services in Graves and Lyon Counties including their municipal departments. In 2020 the 911 center in Hickory answered nearly 26,000 9-1-1 calls and 75,000 non-emergency calls in addition to delivering and receiving hundreds of thousands of radio transmissions… READ MORE
by AllThingsECC.com | Sep 16, 2021 | Comm Center News
By Anna Johnson
The News & Observer (Raleigh, N.C.)
RALEIGH, N.C. — City of Raleigh employees seeking promotions will need to be vaccinated against COVID-19, according to a recent city memo.
The city’s 4,000 employees must be vaccinated by Friday or start weekly testing. If testing is refused, the employee will face “progressive discipline,” according to an email to employees sent in mid-August.
Now the city plans to limit promotions to those vaccinated, according to a memo sent last week to the Raleigh Police Department.
“The decision requiring promoted employees to be vaccinated was recently made by city leadership and applies to the entire organization,” said Sherry Hunter, the police department’s administrative services division commander…
by ECC Editor | Sep 16, 2021 | Comm Center News
In the aftermath of the recent storms that dumped heavy rain on western North Carolina, a Telecommunicator Emergency Response Taskforce (TERT) was deployed to support the Haywood County Communications Center, in providing some relief for the telecommunicators there who worked through the storm and aftermath with little time for rest or relief. In addition to being an Emergency Management watch analyst with the N.C. Department of Public Safety’s Division of Emergency Management 24-Hour Watch, Marianne Nicolaysen is Emergency Medical Dispatch (EMD) certified and gladly took up the challenge of being on the taskforce.
While working as part of the TERT, Nicolaysen received administrative and 911 calls, including from a distraught woman who advised that the caller’s mother, approximately 50 years old, was acting strangely and having difficulty breathing; they were at a rest stop on Interstate 40 and the situation was deteriorating. To make matters more difficult a toddler was in the car. As Nicolaysen began to attempt a breathing diagnostic on the mother, which is a way to count the rate of respirations to determine if someone is breathing effectively, it became obvious that she was no longer breathing at all. Following the protocol for a subject in cardiac arrest she began giving instructions for the caller, who she estimated to be in her 20s, to start CPR while routing the call to a dispatcher… READ MORE
