County leads 911 upgrade (OH)
After being one of the last counties in Ohio to transition to the 911 system, Carroll County has been on the razor’s edge of the Next Generation 911 system as part of its pilot program.
Outagamie County opens new 911 to better serve community and employees (WI)
Years in the making, Outagamie County finally has a new 911 dispatch center. The first call into the new facility was at 9:20 Thursday morning.
“I no longer will dread going to work and walking down the stairs into what we call the dungeon,” said Heather Fischer, a dispatcher who’s worked for Outagamie County for 17 years.
Lyon County Emergency Communications Center Shift Lead Sarah Jensen named NG911 ….. (KS)
A nearly 20-year emergency communications veteran is being recognized for their service and dedication to the profession nationally.
Lyon County Emergency Communications Center Director Roxanne VanGundy announced via a news release Friday that Sarah Jensen has been selected to receive the 2025 NG911 Institute Public Safety Professional of the Year award.
Fired South River dispatcher settles for $225K in whistleblower lawsuit against borough (NJ)
The borough has reached a $225,000 settlement with a former town emergency services dispatcher who sued the borough, claiming he was fired because he was a whistleblower and was subjected to a hostile workplace.
Ohio counties are adopting a new 911 system: here’s why that’s a big deal
Ohio’s 911 system is getting a major upgrade.
Rural eastern Ohio’s Washington and Monroe counties have become the first in the state to implement Next Generation 911 (NG911), an internet-based emergency response system that allows Ohioans in an emergency to text and send photos and videos.
The state believes the technology will improve rural area’s emergency response times – which typically take twice as long as their urban counterparts.
Lenior dispatcher first to complete RichmondCC’s 911 associate degree (NC)
In December, Casandra Reid of Lenoir became the very first student to graduate from the 911 Communications & Operations program at Richmond Community College, a goal she set for herself when she signed up in fall 2023.
“I was determined to finish in one year and to be the first to complete this new associate degree program at RichmondCC,” Reid said. “Hard work definitely pays off.”
