by ECC Editor | Oct 26, 2021 | Comm Center News, Video
“As Manatee County continues to grow, so does the need for emergency response employees…” WATCH VIDEO
by AllThingsECC.com | Oct 26, 2021 | Comm Center News
TACOMA, WA — A plan nearly a decade in the making has come to fruition with the grand opening of South Sound 911’s new Public Safety Communications Center.
Technically, the center has been up and running since July, but it wasn’t until this Monday that South Sound 911 had an opportunity to christen the building with a ribbon cutting ceremony, featuring the South Sound’s Board of Directors, Executive Director Deborah Grady and Tacoma Mayor Victoria Woodards.
Back in 2012 voters approved a plan to consolidate five local 911 call centers into South Sound 911. With Monday’s ribbon cutting and flag raising ceremony, South Sound 911 says they’ve fulfilled its promise to those voters to provide a more efficient, safer network for Pierce County first responders…
by AllThingsECC.com | Oct 25, 2021 | Comm Center News
A multitude of agencies can be involved in emergency response situations, but the first people to answer are always the same: call dispatchers.
“We answer the first calls from the public when they have an emergency,” said Kris Fox, Brazos County 911’s communications manager. “When they dial 911, we answer that.”
The Brazos County Emergency Communications District was formed in 1988 and operates a 24/7 communications center for 13 law enforcement and fire agencies in the county. In September, Fox said the call center averaged 33 calls per hour with a peak of 85…
by ECC Editor | Oct 25, 2021 | Comm Center News
DOUGLAS COUNTY, Ore. – The Douglas County Sheriff’s Office has been notified by Lumen Technologies & Reliance Connect of a fiber line cut near Cottage Grove that is impacting telephone service and disrupting the ability of those affected to dial 9-1-1 from their landline telephones. The outage began roughly around 10:30 pm on Saturday, October 23, 2021.
Residents in the communities of Drain, Yoncalla, Elkton and Scottsburg are experiencing the effects of the telephone service outage… READ MORE
by ECC Editor | Oct 25, 2021 | Articles, Comm Center News
Almost every emergency response begins with a call to 911, and states have begun the process of modernizing the current outdated call-center answering infrastructure with a digital upgrade. NextGen 911 (NG911) is the modernization initiative states are implementing to better facilitate emergency response.
In the NG911 environment, the large telecom companies in charge of maintaining the 911 answering system (AT&T and Motorola) computerize the process, routing calls through an emergency services IP network (ESInet) instead of the currently used call centers. Ideally, computerizing the system reduces the likelihood that calls will go unanswered, either because a system is inundated with too much incoming network traffic or because the resources are not available to handle the calls. But defending a computerized system against cyberattacks is no simple task… READ MORE
by AllThingsECC.com | Oct 25, 2021 | Comm Center News
CHICAGO–(BUSINESS WIRE)–Motorola Solutions (NYSE: MSI) today announced that the company will modernize and expand the coverage of the existing nationwide TETRA network in Romania to provide the country’s public safety organizations with highly resilient and secure mission-critical communications.
As part of the seven year framework agreement awarded by the Romanian government’s Special Telecommunication Service, Motorola Solutions will install 800 TETRA (Terrestrial Trunked Radio) base stations across the country. The new digital radio technology will support all police, fire, ambulance and national security services with trusted, reliable communications that will enhance collaboration across front line teams as they serve and protect the country’s 21 million citizens every day…