Trenton Mayor and First Responders Ask City Council to Advance Proposals to Keep Trenton’s Emergency Communications Online (NJ)

City has a Deadline of Oct. 31, 2021 to Pay Radio Service Provider

Trenton, N.J. – Mayor W. Reed Gusciora – flanked by clergy, city residents, union representatives and his police, fire, and EMS command staff – today called on Trenton City Council to approve payment to the City’s radio service provider and advance the Administration’s proposal to upgrade Trenton’s outdated emergency communications equipment at no additional cost to city residents.

Currently, Trenton is on a trajectory to have its entire radio system shut off by the end of the month. City Council has indefinitely tabled a September 2021 resolution to pay the city’s current radio service provider, MPS Communications, for services rendered. The vendor has stated it will shut off service on Oct. 31, 2021…

Nokia modernises Vermont Department of Public Safety communications network for first responders

Nokia said it has upgraded the State of Vermont Department of Public Safety (DPS) microwave communications network, which supports the mission-critical communication needs of several state agencies. The fully implemented microwave platform provides the state with increased speeds, more flexibility and resiliency and higher bandwidth to support modern communications applications, such as video, for its statewide public safety network…

Public Safety Advocate: FirstNet Tribal Successes, Interoperable PTT and Data, AT&T and FirstNet Authority Move Forward

The US Department of the Interior recently conducted a series of webinars to highlight advances within the various Tribal communities. I was most interested in the FirstNet portion of the webinar which was in a panel format. Hosted by FirstNet (Built with AT&T), this segment was entitled, “FirstNet—Transforming First Responder Communications and Extending Connectivity in Tribal Communities.”

This presentation was well organized and speakers from several Tribes took turns describing their Tribal lands, difficulties in providing public-safety communications, and the difference FirstNet (Built with AT&T) has made to all their nations.

They discussed how FirstNet has helped them in many areas of their public-safety communications by building out Band 14 on Tribal lands and, especially during covid outbreaks

Roller coasters are causing smart devices to accidentally call 911. Dispatchers say it’s taxing their system (TN)

Roller coasters are causing smart devices to accidentally call 911. Dispatchers say it’s taxing their system (TN)

In the popular tourism destination of Sevier County, the 911 dispatch center director estimates 60% of accidental calls come from amusement park rides.

SEVIER COUNTY, Tenn. — Sevier County’s 911 dispatch center receives dozens of emergency calls a day from smartphones and smartwatches accidentally activated on rides at local amusement parks. It’s taxing dispatchers with added workload, the 911 center’s director said. 

From May until early October 2021, Sevier County received nearly 16,000 accidental 911 calls. Of those, 60%—nearly 10,000 —came from amusement park rides, 911 dispatch director Todd Spence said… 

Kyle Plush: New recommendations for Cincinnati’s 911 center (OH)

Kyle Plush: New recommendations for Cincinnati’s 911 center (OH)

CINCINNATI (FOX19) – When the city of Cincinnati agreed to pay $6 million to the family of Kyle Plush to settle a wrongful death lawsuit earlier this year, the city pledged to make more improvements to the 911 center.

The settlement specifies $250,000 for improvements to the 911 call center. The funds are to be used to hire outside experts to review the city’s 911 operations.

The oversight will last five years and the experts’ recommended improvements must be made.

“This settlement is about improving the safety of the citizens of Cincinnati,” Al Gerhardstein, lawyer for the Plush family, said…

Investigation of E-911 Center reveals complaints of hostile workplace, medical privacy violations, missing public records (TN)

CLARKSVILLE, TN (CLARKSVILLE NOW) – Kerston Abbott worked at the Montgomery County E-911 Center for nine years before she quit in October 2020, taking a massive pay cut and giving up her county benefits.

She said she never had any intention of leaving until Hope Petersen was appointed director of E-911 in January 2020, launching a tenure that employees have characterized as high-stress, unprofessional and hostile.

Petersen has worked as a dispatcher in Clarksville and Montgomery County since 1996. She was director of Robertson County dispatch from 2014-20 before being hired to her current position…