East Lyme public safety building ‘almost there’ (CT)

by AllThingsECC.com | Jan 5, 2022 | Comm Center News

Jan. 5—EAST LYME — Almost three years after voters first approved the retrofitting of a West Main Street office building into a public safety hub, this might be the month that police and dispatchers finally get to move in.

Maybe.

“I don’t want to be too optimistic,” East Lyme police Chief Mike Finkelstein said Tuesday, declining to target a move-in date…

Back up dispatch equipment to move (NE)

by AllThingsECC.com | Jan 5, 2022 | Comm Center News

Floyd Dispatch answered over 20000 calls for help in 2021 (VA)

by AllThingsECC.com | Jan 4, 2022 | Comm Center News

Now is Not the Time to Change 911 System (CA)

by AllThingsECC.com | Jan 4, 2022 | Comm Center News

Last week I was forwarded a newsletter from the Montecito Association. I was struck by the recommendation to use the 10-digit phone number for the Santa Barbara Sheriff’s landline rather than 911 when reporting an emergency in Montecito, specifically Coast Village Road. Having dealt extensively with this issue during my career with Santa Barbara City Fire, I thought it might be useful to share some of what I learned and why I feel that this is a bad idea, especially regarding Fire and Emergency Medical dispatching..

Fort Worth Police Audit Faults Response Times, 911 Issues (TX)

by ECC Editor | Jan 4, 2022 | Comm Center News

The Fort Worth police department did not meet its own response-time goals in nearly half of high-priority emergency calls and nearly one in four 911 callers reached a recording and hung up before an operator picked up, according to a city audit obtained by NBC 5.

The department reached its goal of arriving at Priority 1 calls in eight minutes and 54 seconds only 54% of the time, according to the report by the city’s internal audit department… READ MORE