Dispatchers get tech to pinpoint 911 callers (CA)
SAN BERNARDINO — The communications center that runs the dispatch for San Bernardino County Fire Department and handles all 911 calls for fire or emergency medical services is working with new partners and technology to accurately track cellphones during 911 calls.
“Our biggest delay in processing 911 calls is not knowing where they’re at or a language barrier,” said ConFire director Art Andres. “This stops those delays.” …
Emergency 911 text now available to residents in Grosse Pointe communities, Harper Woods (MI)
GROSSE POINTE FARMS, Mich. – Beginning Tuesday, Nov. 30, citizens anywhere in the Grosse Pointe communities and Harper Woods will be able to send text messages directly to 911 in case of an emergency.
Having the option to text during an emergency is beneficial to everyone who does not have the opportunity to express the severity of the matter, especially for the hearing impaired, speech disabled, and those engaged in acts such as home invasions or an abusive partner name a few…
Public Safety Advocate: PSSA 4.9 GHz Filing with FCC, How to File
The Federal Communications Commission (FCC) has approved the Public Safety Spectrum Alliance’s (PSSA) stay request for the previous FCC’s plan to take back the 50 MHz of 4.9-GHz spectrum it had granted to public safety in 2002. Claiming it is under-utilized, the FCC planned to hand this spectrum over to each state. The idea was that each state would award a master lease for the spectrum to a third party, which would then determine what the spectrum would be used for in that state.
Most recently, the FCC issued the Eighth Notice of Proposed Rulemaking (NPRM) for the 4.9-GHz spectrum (Notice of Proposed Rulemaking, WP Docket 07-100). This NPRM contains language which, if accepted by the commissioners, would return the spectrum to the public-safety community…
At Bloomington’s 911 dispatch center, helping others makes the tough days worth it (IL)
The Bloomington Communications Center is the first dispatch center in Illinois to earn accreditation from the International Academy of Emergency Dispatch in part for its handling of calls with diligence and respect. That’s not an easy thing to do in the middle of a crisis.
No day is the same for telecommunicators handling 911 calls. Working in dispatch means one has to be prepared for anything.
City of Bloomington Telecommunicator and Trainer Bobbie Jo Smith says when the phone rings, you have to separate regular life from work…
Demonstrating Priority and Preemption in the Boulder FirstNet Lab
By Kim Coleman Madsen, Senior Public Safety Advisor, First Responder Network Authority
The Boulder FirstNet Lab is a state-of-the-art laboratory in which the First Responder Network Authority (FirstNet Authority) tests public safety functionality and features unique to the FirstNet network. Experts in the lab in Boulder, Colorado, have the capabilities to carry out network validation and testing of features such as priority, preemption, quality of service, and public safety-specific applications. READ FULL ARTICLE
