Lenior dispatcher first to complete RichmondCC’s 911 associate degree (NC)

In December, Casandra Reid of Lenoir became the very first student to graduate from the 911 Communications & Operations program at Richmond Community College, a goal she set for herself when she signed up in fall 2023.

“I was determined to finish in one year and to be the first to complete this new associate degree program at RichmondCC,” Reid said. “Hard work definitely pays off.”

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Mutual aid agreement developing between Nashville, Virginia county in event of major … (TN)

NASHVILLE, Tenn. (WSMV) – A resolution to approve a mutual aid agreement between Metro Nashville and the Fairfax County Department of Public Safety Communications (Virginia) is up for discussion during Tuesday night’s Metro Council meeting.

The resolution aims to approve the intergovernmental aid agreement between the two government bodies in the event of a major network disaster.

Paterson putting new $10M dispatch center on a floodplain. But officials say risk is low (NJ)

PATERSON — The building on Pennsylvania Avenue where the city is spending more than $10 million to create a new emergency communications center sits within a federal flood risk area, Mayor Andre Sayegh announced recently.

Sayegh said in a public notice issued on Jan. 22 that city officials would evaluate alternatives to putting the facility on the property designated by the Federal Emergency Management Agency as being in a floodplain.

House bill would renew FCC spectrum-auction authority, does not mention NG911 funding

Conspicuously absent from the auction-proceeds language is any mention of mention of using the spectrum-auction proceeds to fund the transition of 911 centers nationwide from legacy systems to IP-based NG911 technologies—something former FCC Chairwoman Jessica Rosenworcel proposed three years ago. In the past, cost estimates for such federal funding ranged from $10 billion to $20 billion.

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‘My mom couldn’t get ahold of 911’ — San Diego County’s dispatcher shortage (CA)

Laura Munson’s mother waited nearly two minutes for an emergency dispatcher to answer, hoping to hear a human voice on the other end of the line. Laura’s father, Bob, was unconscious and needed an ambulance. 

As precious seconds ticked away, her mother hung up and re-dialed 911. Again, the call went unanswered for what felt like far too long.

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