by AllThingsECC.com | Jan 20, 2022 | Comm Center News
The $1 million upgrade at the Richland County 911 emergency operations center was unveiled Wednesday at the former People’s Community Center building, 597 Park Avenue East.
The new and modern 911 operations center, which has been up and operational since last fall, was opened to local community leaders and elected officials Wednesday morning.
“It’s night and day from where we were,” Richland County Sheriff’s Capt. Jimmy Sweat said. “We’re extremely proud of where we’re at in our new home.”
Sweat said the upgrade boosts the creature comforts for the dispatchers, including the heating and air conditioning along with all new call center equipment — the hardware, software and call answering systems have been upgraded…
by AllThingsECC.com | Jan 20, 2022 | Comm Center News
Sumter County may be the first county in the nation to upgrade its 911 emergency dispatch operation to what has been called a next-generation system.
Working with the companies Lumen and CenturyLink, the Jan. 12 upgrade allows transmissions of texts, images and videos to 911 communicators to report emergencies or provide more information for first responders.
Assistant County Administrator Stephen Kennedy discussed the upgraded system Tuesday night with commissioners at a workshop meeting…
by AllThingsECC.com | Jan 20, 2022 | Comm Center News
On January 19, 2022, MACo Legislative Director Kevin Kinnally testified before the Senate Judicial Proceedings Committee in support of SB 57 Criminal Law – Public Safety – Communications With Public Safety Answering Points. By strengthening state laws to protect 9-1-1 centers from malicious attacks and dangerous swatting incidents, SB 57 would enhance public safety in Maryland and our local communities…
by AllThingsECC.com | Jan 20, 2022 | Comm Center News, Opinions
This year, 2022, already doesn’t seem much different from 2021. We had COVID and still have COVID, and we had lots of traffic and still have lots of traffic.
As Hood County grows, so will our growing pains. My office is here to serve all who live in Hood County and those who pass through it. We get tasked every day with keeping up with all we do for the citizens.
All 911 calls and non-emergency calls come through my central dispatch. We dispatch all fire and EMS calls and law enforcement calls. The dispatchers are stretched to the limit and we are fortunate to have who I have working there. They answer the calls, input the information and dispatch the responders that are needed. It all starts with them…
by AllThingsECC.com | Jan 20, 2022 | Articles, Comm Center News
Supports AT&T’s Unique “3 Networks” Approach
For Wireless, Fiber and First Responders
By Chris Sambar, EVP – Technology Operations, AT&T
You just want it to work. Your phone. Your laptop. Your video game console and your streaming service. The firefighter or EMT answering an emergency call in your neighborhood. These connections matter.
We power these connections, from wireless to fiber to first responders. It’s a unique privilege and responsibility, and we’re constantly investing in those 3 networks to keep them on the leading edge.
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by AllThingsECC.com | Jan 20, 2022 | Articles, Comm Center News
ESChat President/CEO Josh Lober talks about his company’s partnership with Siyata Mobile, including today’s announcement that ESChat push-to-talk (PTT) service is available on the Siyata SD-7, which is a rugged IoT device certified for use on multiple carrier networks: Verizon, AT&T and FirstNet, with T-Mobile certification expected in coming months. By leveraging an Internet of Things (IoT) data plan, the SD-7 with ESChat delivers a quality PTT voice experience to users seeking a less-expensive option to typical LMR radios or smartphones that support PTT applications…
