Commissioners discuss 911 progress: Rogers County 911 call center answered 99.99% of calls with in 20 seconds in 2020 (OK)

Rogers County Commissioner Ron Burrows said the consolidation of the Rogers County Communications Center is almost completed.

Director of the Northeast Oklahoma E911 Trust Authority, Vicky Atchley presented a list of accomplishments by the RCCC at Monday’s regular Rogers County Commissioner’s meeting.

NOETA began dispatching for Pafford EMS in Dec. 2020. Atchley said this significantly improved call response times… READ MORE

Alert Issued For Android Glitch That Could Block 9-1-1 Calls From Going Through

An urgent alert has been issued regarding Android phones that could cause devices to “freeze” when making an emergency call.

The glitch apparently causes Android phones to lock up when attempting to make a 9-1-1 call as the device attempts to share location with emergency service officials, rather than connecting with police or other agency.

According to officials,  “unintended interaction” between Microsoft Teams and the Android operating system renders cell phones unable to place outgoing calls to 911… READ MORE

Why Oakland recently scrambled to field 911 calls (CA)

Why Oakland recently scrambled to field 911 calls (CA)

A number of Oakland police dispatchers called in sick during recent shifts, leading department officials to scramble to field 911 calls with the help of mutual aid from surrounding cities, The Chronicle has learned.

Oakland Police Chief LeRonne Armstrong said the department hasn’t determined whether the sudden illnesses were a sickout or possibly COVID-related amid the omicron surge…

 

SALINE COUNTY E-911 DISPATCH WORKERS RECOGNIZED FOR THEIR SERVICE FOLLOWING WEDNESDAY NIGHT’S SEVERE STORM (MO)

SALINE COUNTY E-911 DISPATCH WORKERS RECOGNIZED FOR THEIR SERVICE FOLLOWING WEDNESDAY NIGHT’S SEVERE STORM (MO)

When someone says the term “first responder,” most individuals think of a firefighter, officer, paramedic or EMT – but between the blue and red lines is a thin gold line that represents the first responders that are rarely seen.

On Wednesday, December 15, a severe wind advisory and thunderstorm watch were issued to parts of the KMMO listening area and behind the scene were E-911 Dispatchers.

According to a release, Saline County E-911 Dispatchers sat quietly in the calm before the storm, but calls had already started rolling in due to high winds setting off alarms and blowing down trees that were blocking roadways…

Ligonier Police having issues with dispatch system for West Noble Schools (IN)

LIGONIER — The Ligonier Police Department is having trouble with its radio system being able to communicate with West Noble School Corporation.

The issue with the corporation having difficulties communicating with police dispatchers was brought up at Monday night’s city council meeting.

Ligonier Public Safety Director Bryan Shearer told council members asking the council allow the department to use funds from the American Rescue Plan Act to improve its radio system at the south campus at West Noble schools…

Milwaukee looks to divert 911 calls from police, find alternatives (WI)

A Milwaukee task force to figure how to divert 911 calls away from police will begin its work in earnest in the new year, city officials say.

The Milwaukee Police Department Diversion Task Force has a new name — the Community Intervention Task Force — and more detail in its mission statement.

“I feel like we are getting our bearings right now, which is critical because we can’t have a cracked foundation while trying to do such heavy work,” Ald. Chantia Lewis, who led the creation of the task force, said in an interview…