Franklin County Emergency Communications Center implements “What3Words” app (KS)

The Franklin County Emergency Communications Center is hoping an app that divides the world into three-meter squares will help emergency responders find callers in need who may not know their exact location.

About two years ago, FCECC dispatcher Charli Hall found out that the RapidDeploy location mapping system the Emergency Center used had the capability to use the What3Words app, which assigns three random words to threeby-three meter squares all over the world. Hall decided to download the app herself and do some more research into it, and the FCECC eventually integrated the app into its system…

Ralls County 911 sales tax to sunset temporarily (MO)

NEW LONDON, Mo. — The Ralls County Emergency Services 911 Board of Directors agreed to temporarily cease collecting its 1% sales tax starting May 1 during its meeting Wednesday.

Voters approved increasing the 911 sales tax to 1% — the maximum allowed by state statute — in 2013. In recent years, the tax has generated $1 million annually, including just under $1.25 million in 2021.

In 2017, the 911 Board started efforts to continue providing 911 services to residents, stabilize its ever-increasing operational costs and pay off its long-standing debt…

911 under new leadership (MI)

As of Jan. 8, Hillsdale County Central Dispatch is under new leadership in the wake of the retirement of long-serving Director Doug Sanford.

Deputy Director Tracy Peter also left with Sanford with the intent of attending a police academy to fulfill his life-long goal of becoming a police officer.

The Hillsdale County Board of Commissioner’s unanimously supported a recommendation from the 911 Board to hire Thomas Whitaker, a former dispatcher, to replace Sanford…

Pasadena Police Respond to Over 5,700 9-1-1 Calls in December (CA)

Pasadena police reported officers stayed busy responding to just over 9,300 calls for service in December, capping off the year at 114,454 calls for service from residents of which 62,330 came through 9-1-1.

Pasadena Police Lt. William Grisafe said the critical events detailed in a year-end Community Brief released by police over the weekend comprise a snapshot of the more than 600 calls received by the Police Communications Center every day… READ MORE

New Scott County 911 dispatch supervisor helps out hometown (MN)

New Scott County 911 dispatch supervisor helps out hometown (MN)

Growing up with family members who worked in public safety, Ashlee Sames always thought it made sense for her to follow a similar path. Her dad worked in the fire service for many years and several cousins were police officers.

“It was just kind of something that I was immersed in growing up and really felt a strong pull to,” she said.

Her commitment has paid off. Recently, after nearly 15 years in public service, Sames was promoted to the role of dispatch supervisor for the Scott County Sheriff’s Office…

Why are communities going to a consolidated dispatch center? (NY)

Why are Cuyahoga Falls and other communities looking to form a consolidated dispatch center?

About a decade ago, the state tried to limit the number of dispatch centers per county, based on population — but the deadline to do so has long since passed, said Summit’s 911 coordinator Mike Banks.

Summit County was to have no more than four; the county currently has 12.

The top four are currently Akron and the Summit County Sheriff’s Office; Cuyahoga Falls; Stow; and Southwest Summit Communications, covering Copley, Norton, Barberton and Springfield…