SOUTH BEND — The executive director of St. Joseph County’s combined 911 dispatch center will step down at the end of the month, the county announced Thursday, after a four-year run that was largely dominated by efforts to get the center on track after a rocky start less than a decade ago.
Ray Schultz, a former assistant fire chief in Mishawaka, took over operations at the consolidated “public safety answering point,” or PSAP, in early 2018, and inherited a host of challenges, from technology woes to understaffing… READ MORE
Jamie Huston works on the 911 dispatch desk in Bedford County on Monday. Mirror photo by Calem Illig
BEDFORD — Nearly a dozen lives have been saved in the past two years with the help of a 911 dispatcher in Bedford County.
It’s a job where “you never know what’s going on at the other end” when you answer a call, dispatchers said, but being able to keep calm and in turn, calm down the caller, can be the difference between life and death… READ MORE
Deschutes 911 is the latest industry impacted by a labor shortage.
“We have seven current openings, and at this moment we don’t have any applicants that made it through our initial screening process,” said Chris Perry, General Operations Manager for Deschutes County 911.
Though the shortage isn’t causing missed emergency calls yet, it has resulted in several dispatch employees working overtime, or skipping their holidays.
For a job requiring a sharp mind under pressure, working extra hours doesn’t help…
FRANKFORT, Ky. (WTVQ) — The Kentucky State Police (KSP) announced Friday that eleven telecommunicators, representing six posts across the commonwealth, have graduated from the KSP Telecommunications Academy.
The graduates of Class 19 received 160 hours of instruction over four weeks. Major training areas include legal liability, limits of telecommunicator authority, telecommunicator’s role in public safety, interpersonal communications, customer service, combating stress, ethics and confidentiality, responder safety, basic fire dispatch, state emergency operation plans, criminal justice information systems, cardiopulmonary resuscitation, first aid training, emergency medical dispatch and special needs callers…
SOUTH BEND, Ind. (WNDU) – The place you call for help in St. Joseph County has put out the help wanted sign.
The director of the county’s consolidated 9-1-1 center is stepping down after four years on the job—although he’s not stepping out.
Ray Schultz will move to a different position in the radio room that gives him greater flexibility in dealing with family commitments. Schultz today told 16 News Now “it’s a 60-hour job,” and he appreciated the commissioner’s willingness to work with him… READ MORE
There are just three agencies in Texas that are dual credited by the Commission on Accreditation for Law Enforcement Agencies.
And the Frisco Police Department is one of them.
During a Tuesday Frisco City Council meeting, city officials celebrated the department’s accreditation from CALEA for both its law enforcement and communications sides.
The Frisco Police Department’s accreditation for law enforcement practices became effective on Dec. 6 and will last for four years. This is the law enforcement agency’s fifth accreditation award, said Randy Scott, regional program manager with the commission, also known as CALEA…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
