HELENA, Mont. – The City of Helena 9-1-1 Center is reporting they are having problems with Verizon customers calling in.
Verizon customers can call 9-1-1 and the non-emergency number, however, the center is having troubles with calling back and transferring callers.
This issue is between the phone companies and they are working on a solution according to the City of Helena 9-1-1 Center… READ MORE
A 911 dispatcher in Wayne County is being credited with saving the life of a newborn. According to Finger Lakes Times, Robert Montemorano answered a Thursday call about a baby not being able to breathe and being unconscious. He relayed CPR instructions to the caller, who was able to perform them until medical personnel could arrive. The newborn was taken to Strong Memorial Hospital for treatment…
SHERIDAN — A bill sponsored by the Wyoming Legislature’s Joint Transportation, Highways and Military Affair Committee would require telecommunicator cardiopulmonary resuscitation — or teleCPR — training for Wyoming dispatchers.
If passed, the new training regimen would have to be approved by Wyoming’s Peace Officer Standards and Training Commission by 2023, POST officials said at a meeting Thursday… READ MORE
MONAHANS, Texas (Nexstar) – Emergency dispatcher Amy Baiza died on Tuesday. She was just 28 years old.
“She always had a kind smile and a kind word to give…”
Monahans Police Captain Kristofer Quintana is reading messages shared by Baiza’s colleagues.
“Amy had one of the biggest hearts. She was always putting others before herself.”
On Quintana’s desk, these small letters of gratitude paint a vibrant picture.
“Officer-safety was her number one priority. And she excelled at it.” …
YAKIMA COUNTY, Wash. — Yakima County Sheriff Bob Udell is working to replace an outdated radio communication system that doesn’t allow emergency responders to talk easily between different agencies.
Udell said those communication issues aren’t just inconvenient, but could cause safety issues for deputies, police officers, firefighters, medical personnel and the people they are trying to help.
“If it’s hard to communicate, that means our response times, the way we act, becomes delayed — and that’s not good for the citizens of Yakima County,” Udell said…
