Mark Huckleberry made an impassioned plea for his 911 dispatchers at Tuesday’s Mansfield City Council meeting.
During the employee relations meeting, when council was considering increasing pay ranges for some city employees, Huckleberry told members about the dire situation in the 911 office. He is the operations supervisor.
Huckleberry asked council to increase the number of dispatchers to 21. There currently are 11. He also asked members to increase the pay grade from 14 to 16…
The Lyon County Emergency Communications Center will become the first 911 center in the state to utilize a text message-based instruction and quality assurance service.
The Lyon County Commission approved the purchase of a year’s subscription to CueHit, a program offered by PowerDMS. LCECC director Roxanne Van Gundy said the service provides several benefits, such as passing along follow-up information to callers after they have hung up with 911…
Last week I wrote about two FirstNet anniversaries that are coming soon. The first is the tenth anniversary of the FirstNet Authority and the FirstNet (Built with AT&T) anniversary is in March. Both are milestones and right after I hit the send button on last week’s Advocate, I saw a milestone release for new user and agency figures for FirstNet. In every update, new numbers continue to climb. The latest results are as follows…
MANSFIELD — Mansfield City Council — after hearing impassioned remarks Tuesday evening about working conditions in the 9-1-1 center — voted to add four new dispatching positions and also bumped the paygrade for the employees.
The unanimous vote came after Communications Center Operations Supervisor Mark Huckleberry and long-time dispatcher Lisa Abrams painted a dire picture of a short-staffed department responsible for handling the city’s emergency communications for both the police and fire departments.
The change will allow the communications center to have 21 dispatchers, along with three supervisors and the operations manager. It was authorized for 17 dispatchers…
Digital technology is a vital tool in helping public safety institutions to prevent and fight crime more efficiently and effectively and serve citizens better. It has the potential to transform the way public safety is delivered in our communities.
The digitisation of police and other public safety institutions is helping in facilitating effective, efficient, and proactive policing.
Through public safety technology, law enforcement and safety institutions provide more data – accurately and transparently – as a fundamental step in creating true community policing that brings officers, citizens, and decision-makers together…
BOONE — The town of Boone is considering the future operations of the 911 communications center.
Boone Police Chief Andy LeBeau said at the Jan. 12 town council meeting that Boone and Watauga County both operate a Public Safety Answering Point — or 911 communication center.
“We essentially do the same things,” LeBeau said at the Jan. 12 town council meeting. “We answer 911 calls, handle administrative calls. We dispatch, police, fire and medics. We are quickly coming to a crossroads though with financial commitments from the town if we are to continue to operate, especially as we prepare to sell the police department building and build a new facility…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
