OKLAHOMA CITY, Okla. (KOKH) — When you pick up your phone and dial 911, you never expect the line to be busy. But due to the current chronic worker shortage, you may have to call back, or wait for your call to be answered.
This was the case for Oklahoma City resident Katherine Dilley, who was involved in a hit-and-run accident this weekend. She says she dialed 911, and heard a busy tone.
“When I called 911 it kind of freaked me out because the line was busy and you know even though no one was hurt, what if someone was hurt that would be really scary,” Dilley said. “I called again a few minutes later and it was still busy…
STOW — After lengthy study and discussion, the city has decided to join with four other government entities in a regional dispatch center operation.
Stow City Council on Thursday voted 5-1 to enter into an agreement to participate in the new center with Cuyahoga Falls, Fairlawn, Summit County, and Tallmadge that will be housed at the former Weaver Workshop building at North Avenue and Howe Road in Tallmadge. The engineer’s estimate to renovate the 35,800 square foot building is approximately $11.2 million, according to Brian Nelsen, chief of staff for Summit County Executive Ilene Shapiro… READ MORE
BREVARD COUNTY • PALM BAY, FLORIDA – Palm Bay Police Telecommunicator Kent Devault retired after 25 years of service to the citizens of Palm Bay as a dispatcher, with 17 of those years as a shift supervisor.
The majority of his career was spent on the midnight shift and he was well known for his calming voice, wealth of knowledge, and assurance of making sure our officers went home after every shift.
“We’re grateful for Kent’s service and dedication to not only the police department but to the City of Palm Bay as well,” said Palm Bay police officials… READ MORE
Officials in Las Cruces say the lines that connect 911 calls to dispatchers in the City of the Crosses were down on Tuesday, but are working once again.
The Mesilla Valley Regional Dispatch Authority says even though the lines to the main dispatch center were down, 911 calls were answered at a backup facility throughout the day.
“It definitely does impact us because our 911 lines were cut off and our non-emergency lines were cut off and our non-emergency lines which people use to get ahold of us for day to day issues that are non-emergency were also cut off,” said Albert Flores the Director Mesilla Valley Regional Dispatch Authority…
SHERIDAN — A bill sponsored by the Wyoming Legislature’s Joint Transportation, Highways and Military Affair Committee would require telecommunicator cardiopulmonary resuscitation — or teleCPR — training for Wyoming dispatchers.
If passed, the new training regimen would have to be approved by Wyoming’s Peace Officer Standards and Training Commission by 2023, POST officials said at a meeting Thursday.
TeleCPR is the process of conveying instructions for how to administer CPR over the phone, POST Director Chris Walsh explained to the commission… READ MORE
In an emergency, the 911 center is often a lifeline. It’s where the call is answered, the crisis is assessed and the appropriate first responder is dispatched to the scene.
Most Chatham County municipalities rely on the county 911 dispatch center to take care of this major responsibility. The shared operation costs less and streamlines communications between municipalities and first responder services.
Yet one municipality, Tybee Island, runs its own 911 dispatch and turned down the chance to join the county despite significant cost savings – $225,000 annually – and interoperability…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
