‘Is it safe?’: 9-1-1 calls surrounding Eastman steam line failure paint frightening picture (TN)

KINGSPORT. Tenn. (WJHL) – Early Monday morning, Kingsport residents living near Eastman Chemical awoke to a plume of steam and a loud boom.

“I live right across the street from Eastman, and there’s been an explosion,” one caller told Kingsport 9-1-1.

News Channel 11 obtained dozens of 9-1-1 calls made in regards to what Eastman has classified as a “high-pressure steam line failure” earlier this week… READ MORE

Germantown plans new 911 call center (TN)

Germantown prides itself on being a safe community with fast emergency response times, and it starts with dispatchers working on the bottom floor of City Hall.

But Shelby County is providing funds for a new 911 call center building for the suburb, proposed north of the area between City Hall and the building housing Germantown’s economic and community development offices. 

“It’s long overdue,” said Germantown Police Inspector Don Taylor, who has been with Germantown 33 years… READ MORE

Pafford Medical Services commences Saline County 9-1-1 ambulance services contract (AR)

Pafford Medical Services began serving as the Saline County, 9-1-1 ambulance services provider on Feb. 1, after prevailing in a competitive procurement process held last year.

An interlocal agreement secures Pafford’s countywide contract for advanced life support (ALS) 9-1-1-response, treatment and transport. The company will operate eight ambulances daily with six of those ambulances scheduled to provide 24-hour coverage. The ambulances will respond from five ambulance stations that have been strategically located for optimal response time reliability…

Sullivan County Emergency Communications Receives APCO Agency Training Program Certification (TN)

Alexandria, VA – Sullivan County Emergency Communications, TN, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…

Emergency Communications of Southern Oregon Receives APCO Agency Training Program Certification (OR)

Alexandria, VA – Emergency Communications of Southern Oregon has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…

Chouteau County 911 Receives APCO Agency Training Program Certification (MT)

Alexandria, VA – Chouteau County 911, MT, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…