by AllThingsECC.com | Mar 3, 2022 | Comm Center News
MERIDEN — City Hall has seen some shuffling of department heads, with a new emergency communications director on board and the city’s current director of public works and engineering set to vacate his position this month.
David Boyce was named Emergency Communications Center director last month after serving as assistant director of emergency communications for the previous 10 months.
According to Boyce’s LinkedIn profile, he had been employed as an emergency communications dispatcher for the city of Middletown for 21 years, until his hiring in Meriden last spring. Boyce’s profile stated while in Middletown he was promoted to deputy chief communications within four years “by consistently evaluating communications support working independently and simultaneously with executives to instruct new procedures to increase operation functions”…
by AllThingsECC.com | Mar 3, 2022 | Comm Center News
FARMINGTON — A Franklin County public safety group that uses a computer-aided dispatch and record-keeping program for emergency services asked commissioners Tuesday to reserve $500,000 in a federal grant for a new system.
The Information Management Corp., known better as IMC, is not going away but is not expected to receive any more upgrades in the future, said Amanda Simoneau, deputy emergency management director.
The group has been working on a communications solution. They have looked at a couple of systems, Jay Police Chief Richard Caton IV said…
by AllThingsECC.com | Mar 3, 2022 | Comm Center News
In an emergency, calling 9-1-1 and receiving immediate help can literally mean the difference between life and death. And in Fairfax County, these calls are automatically routed to the highly trained people at the Department of Public Safety Communications (DPSC).
Housed in the McConnell Public Safety and Transportation Operations Center on West Ox Road in Fairfax, it’s the largest 9-1-1 center in Virginia and in the top 10 in the U.S. The county adopted 9-1-1 in 1981; and in 2005, it became its own agency, separate from the police.
Dispatchers receive emergency calls and dispatch police, fire/EMS, sheriff and animal protection units. And two of these dispatchers – Ashley Honabach and Gabi Graves, both also hostage and crisis negotiators – addressed a recent, virtual meeting of the Sully District Police Station’s Citizens Advisory Committee…
by AllThingsECC.com | Mar 3, 2022 | Articles, Comm Center News
Illustration by scarysideofearth via Flickr.
Americans make at least 240 million 911 calls each year. Many of these calls result in timely professional responses to medical emergencies, fires, and serious crimes in progress.
This everyday excellence—24 hours a day, 365 days a year—is a remarkable, often life-saving accomplishment. Indeed, 911 professionals are true first responders. At the same time, America’s 911 system exhibits many opportunities for improvement.
Research shows that most 911 calls are not related to a crime in progress, yet often still elicit a police response. This results in police spending much of their time responding to low-level or non-criminal incidents that do not amount to public safety or health emergencies…
by AllThingsECC.com | Mar 3, 2022 | Comm Center News
OLYMPIA — The Wenatchee communications center that dispatches Washington State troopers in the Valley and beyond will close, effective June 30.
The Washington State Patrol says it only has half the number of staff in Wenatchee that it needs to take calls and send troopers to incidents on the highways of State Patrol District 6, which includes Chelan, Douglas, Grant and Okanogan counties. All those troopers will now be dispatched by operators in Yakima, Marysville and Spokane…
by AllThingsECC.com | Mar 3, 2022 | Comm Center News
RENO, Nev. (KOLO) – Calls to the Reno Public Safety Dispatch Center hit a record in 2021.
With more than 500,000 calls across the Reno area and nearly 550,000 officer/firefighter-initiated calls, the Reno Dispatch team plays a critical role in keeping the community safe.
The dispatch center is the largest full-service, multi-jurisdiction, multi-discipline primary public safety answering point (PSAP) in Northern Nevada. Officials gave the community a behind-the-scenes look inside the dispatch offices…
