Durham Tech closer to launching 911 academy; hopes to boost staffing as half of call taker positions are vacant (NC)

DURHAM, N.C. (WNCN) – Officials with Durham Technical Community College say they are moving quickly as they prepare to launch their 911 operator academy later this spring.

Friday afternoon, Durham Tech President J.B. Buxton said they have hired a program coordinator and they are working on developing the curriculum.

The academy is part of a partnership between Durham Tech and the city of Durham to help increase staffing at the Durham Emergency Communications Center, where now 30 out of 60 call-taker positions are vacant… READ MORE

How Can a Smartphone Always Make Emergency Calls?

The modern smartphone is a marvel of technology, packing huge computing power and a variety of hardware components into a package that fits in the palm of your hand.

Over the passage of time, communication technology has grown by leaps and bounds, and mobile phones today can even work in very remote locations. However, have you ever wondered how your phone can make emergency calls, even if you’re out of network signal?

You may have seen the message, “No network signal. Emergency calls only,” appear on your phone. But how can your phone make emergency calls without a signal? Let’s find out! … READ MORE

Sen. Anderson & Rep. Swanson legislation to classify dispatchers as first responders makes its way through Senate committee (IL)

Sen. Anderson & Rep. Swanson legislation to classify dispatchers as first responders makes its way through Senate committee (IL)

State Senator Neil Anderson (R-Moline) and Representative Dan Swanson (R-Alpha) are pushing a new bill through the legislative process that would classify emergency dispatchers as first responders under Illinois code.

“As a fireman I not only understand the stress dispatchers go through, but we rely on them a lot during emergency calls for support and vital information,” said Sen. Anderson. “This bill is a commonsense proposal and something I have been working on for several years now.”

The idea stems from many constituents throughout the 36th Senate District and 74th House District…

Governor Hochul Announces Successful Pilot of FirstNet Public Safety Network to Enhance New York’s Operational Readiness and Emergency Response (NY)

Governor Hochul Announces Successful Pilot of FirstNet Public Safety Network to Enhance New York’s Operational Readiness and Emergency Response (NY)

Governor Kathy Hochul today announced a successful collaboration between the New York Power Authority and AT&T to pilot FirstNet, built with AT&T, as part of a NYPA private wireless Long-Term Evolution (LTE) technology pilot project. FirstNet is the only nationwide, high-speed broadband communications platform dedicated to America’s first responders and the extended public safety community. The NYPA project aims to build a secure, robust and reliable LTE network and enhance the statewide utility’s readiness and operational and programmatic capabilities…

Legislature proposes Next Generation 911 system for Wyoming

Legislature proposes Next Generation 911 system for Wyoming

SHERIDAN — A bill before the Legislature would begin processes to upgrade Wyoming’s 911 system. The bill prepares the state to transition to Next Generation 911 technology, improving the ability of public safety answering points — or 911 dispatch centers — to locate and track callers in an emergency.

Modern consumers have grown accustomed to corporations gathering and using location data. Ridesharing companies like Uber and Lyft can find riders at specific street corners. The Domino’s pizza tracker informs hungry customers as their pizza approaches. Walmart’s curbside pickup feature tracks drivers to ensure speedy transport of items to a customer’s waiting vehicle…

Brown County 9-1-1 operator praised by state board (IN)

NASHVILLE, Ind. – Congratulations are in order for a Telecommunicator, identified only as “Dana,” from the Brown County 911 Dispatch Center. She was recognized on Thursday by the Indiana Statewide 9-1-1 Board.

Dana recently received a 9-1-1 call about an unresponsive female, with no pulse and agonal breathing. She immediately provided CPR instructions to two people who were there with the patient. The pair continued with CPR until first responders arrived and determined the cause to be an overdose and administered Narcan… READ MORE