by AllThingsECC.com | Mar 7, 2022 | Comm Center News
As part of a weekly series, we’re profiling women who stepped up at a moment of crisis and filled gaps in the labor market during the pandemic.
Elyce Rivera became a 911 operator at a time when emergency response phone services had become lifelines for the millions of Americans sequestered at home — and as centers across the country struggled to hire and retain new employees.
Alongside a job working for the city of Philadelphia, Ms. Rivera, 30, was doing hair at home to make ends meet in the year before the pandemic hit. She was motivated to change professions by her family’s tangible financial needs. Her partner, Bennie Tucker, 30, had lost his job, and she wanted to provide a better life for their daughters, Nyelah, 9, and Ryelee, 3…
by AllThingsECC.com | Mar 7, 2022 | Comm Center News
Norwood, MA – Norwood will join Foxborough, Mansfield, Norton and Easton as a member of the South Eastern Massachusetts Regional Communications Center in an effort to modernize and enhance the city’s emergency dispatch system after a 3-1 vote last week by the Board of Selectors . , Bristol County’s Mutual Aid Control Operations is also a member.
“Our mission is very broad,” SEMRECC Executive Director Robert Verdon said he described government authority. “Certainly 911 is our bread and butter. But we also support police, fire and EMS dispatch…
by AllThingsECC.com | Mar 5, 2022 | Comm Center News
MISSISSAUGA, Ontario, March 03, 2022 (GLOBE NEWSWIRE) — Samsung Networks and TELUS today announced the successful deployment of Canada’s first next-generation Mission Critical Push-to-X (MCPTX) services. Deployed over TELUS’ globally recognized network, this new MCPTX solution will equip Canada’s first responders with the information and data they need to more accurately assess emergency situations, improve responsiveness and operational efficiency, and drive better public safety outcomes. This state-of-the-art technology will enhance multimedia communications with vital operational features such as video, geographic information system (GIS), geo-fencing, remote database access, and more, keeping communities safer…
by ECC Editor | Mar 4, 2022 | Comm Center News, Press Release
ISLANDIA, N.Y., March 03, 2022 (GLOBE NEWSWIRE) — Intrado Corporation (“Intrado” or the “Company”), a global leader in technology-enabled services, today announced the release of Spatial Insight, a map-based interface that delivers more accurate handset location information for wireless emergency calls using Apple’s Enhanced Emergency Data (“EED”), while also simplifying the Public Safety Answering Points (“PSAP”) workflow.
Intrado will make Spatial Insight and Apple EED available to all U.S. and Canadian PSAPs at no cost, upon request when interested PSAPs indicate they are prepared to receive it. Enhanced Emergency Data uses Apple’s Hybridized Emergency Location technology to make precise, high-integrity location data available to 911 centers when users make emergency calls… READ MORE
by ECC Editor | Mar 4, 2022 | Comm Center News
TAYLORVILLE, Ill. (WAND) – A Christian County woman has served 16 years as dispatcher for Christian County.
Before Mykal Fisher joined the 9-1-1 Communication Center in Christian County, she severed the U.S. Army for 11 years. She was stationed in the United States and in Egypt. After serving her country, Fisher decided to continue serve by being a dispatch worker in Christian County.
“The opportunity to take care of people a lot of times on the worst day of their life, whether they realize it or not, you know you are making a difference,” she said… READ MORE
by AllThingsECC.com | Mar 4, 2022 | Comm Center News
The Redwood Coast Seniors facility in Fort Bragg now has both an amateur radio station and an amateur radio repeater covering the North Coast Area. It already hosts MCN’s community WiFi and a KZYX satellite studio. The advantage of amateur radio is that it works even when the phone, cell service, and internet are down. These radios link to the Emergency Operations Center (EOC) at the sheriff’s department in Ukiah, and since the Senior Center has its generator, this amateur radio communications facility can operate when power, phone, and internet are unavailable…