by AllThingsECC.com | Mar 19, 2022 | Comm Center News
HARTINGTON — Cedar County’s 911 system will be getting a major upgrade later this fall.
The county is preparing for what’s known as Next Generation 911 – new technology that allows the public to share videos, images and text messages with 911 call centers. The new technology also enables 911 centers to communicate with each other. Cedar County will join five other entities to connect their 911 centers through fiber optics.
The Cedar County Commissioners signed an interlocal agreement to join Dakota, Madison, Stanton, Dixon and Knox in a fiber optic 911 network at its meeting last week. The entities were chosen to form the network because they have compatible equipment to make it happen, said Emergency Manager Kevin Garvin…
by AllThingsECC.com | Mar 18, 2022 | Comm Center News
The Warren County Communications Center recently added texting software to help reassure callers to 911 that help is on the way.
“After we looked into it and had a demonstration, we thought this would work great here as well,” she said.
Warren County implemented the first phase of this project on March 7, allowing the caller to receive updates about their incident while it is active…
by AllThingsECC.com | Mar 18, 2022 | Comm Center News
The Piscataquis County Emergency Management Agency wants to see more residents use an app it launched less than a year ago for alerts and emergency planning — even though it remains difficult for some to access it.
Last month, Piscataquis County Commissions decided to dedicate American Rescue Plan Act funds to radio communications upgrades for the county’s emergency responders rather than invest them in broadband. Although the commissioners’ decision and the EMA’s attempt to grow its app appear to conflict, the Piscataquis Emergency Management App is meant to reach an audience that doesn’t receive traditional emergency alerts broadcast via television and radio, Director Jaeme Duggan said…
by AllThingsECC.com | Mar 18, 2022 | Comm Center News
The West Central Illinois Joint Dispatch has earned national recognition for being one of the best of the best.
West Central Joint ETSB 911 has been recognized by the International Academies of Emergency Dispatch® (IAEDTM) as an Accredited Center of Excellence, or ACE, for emergency fire dispatching.
The IAED said in a press release today, that West Central Joint ETSB 911 is the 60th Fire ACE in the world. West Central Joint ETSB 911 is one of only two Medical Fire ACEs in Illinois. There are now 29 Medical / Fire ACEs in the world…
by AllThingsECC.com | Mar 18, 2022 | Comm Center News
RICHMOND, Va. (WWBT) – The City of Richmond, Henrico, Chesterfield and Hanover Counties all say they are in need of 911 operators.
“This is a way if you don’t want to be on the frontlines to really be that first, first responder,” said Rebekah Taylor, Henrico Police Communications.
Currently, the Richmond Department of Emergency Communications is short 22 dispatchers or 1/3 of the staffing it needs to answer your emergency calls…
by AllThingsECC.com | Mar 18, 2022 | Comm Center News
From last November through this month, hundreds of calls were made to Saskatchewan’s 911 dispatch centre, all made from an unregistered cell phone. RCMP say the caller didn’t identify themselves, nor did they indicate any emergency. A news release from the Saskatchewan RCMP says 911 dispatchers and police treat all calls seriously and have to ensure there is no emergency at the other end of the line, even if no one speaks during the call or hangs up. Officers repeatedly check the area where the calls were being place, but couldn’t find evidence of any emergency…
