by AllThingsECC.com | Mar 27, 2022 | Comm Center News
The Fenton Township Board of Trustees passed a resolution on Tuesday, March 22 to designate Medstar Inc. as the municipality’s preferred ambulance/emergency medical provider.
The resolution states that Michigan Public Health Code, specifically MCL 333.20948, authorizes a local government unit to contract for ambulance or emergency medical services. The Genesee County 9-1-1 Consortium is the dispatch authority for the county, except for the city of Fenton, which is the only municipality in the county that has its own dispatch center…
by AllThingsECC.com | Mar 27, 2022 | Articles, Comm Center News
Russian-owned AO Kaspersky Lab, along with China Telecom (Americas) Corp. and China Mobile International USA Inc., are now on the list, which was created under federal cybersecurity legislation three years ago. The FCC’s Public Safety and Homeland Security Bureau added the three new entities to the “covered list” of threats.
Companies added to the list are deemed to pose an unacceptable risk to U.S. national security and are prohibited from receiving federal subsidies for the deployment of communications services….
by AllThingsECC.com | Mar 27, 2022 | Comm Center News
The drowning of a grandfather of 17, who jumped into the Washington Channel more than 30 minutes after an initial 911 call, has prompted the District’s Office of Unified Communications to review procedures when Fire and EMS calls for help from police.
David Earl Griffin, 47, died on March 14 after more than a half-hour encounter with ambulance crews, who were initially dispatched at 6:15 p.m. for a drug overdose and classified as Priority 2 — a non-urgent call.
Safety advocate and former reporter Dave Statter, in his Statter911 blog, spoke with police and fire sources, who said DC 911 failed to upgrade the emergency response, during an increasingly dangerous situation…
by AllThingsECC.com | Mar 27, 2022 | Comm Center News
On February 15, 2022, the City of Austin, with partners in Williamson County, went live with a system that extends Automatic Aid for fire dispatch. The new system, Tellus, is an interface that brings together disparate Computer Aided Dispatch (CAD) systems to share information. This allows City of Austin Fire dispatchers to see where the units belonging to Georgetown, Cedar Park, and Round Rock fire departments are located when dispatching for an incident. The CAD system will automatically dispatch the closest unit, regardless of jurisdiction.
“This project is a huge win for our extended community. It allows our dispatch team to identify the closest resources available–regardless of county or city limits–and get them moving to where they’re needed most,” said Fire Chief Joel G. Baker…
by AllThingsECC.com | Mar 27, 2022 | Comm Center News
MANCHESTER — The future of Manchester’s emergency dispatch service will now be decided in part at this year’s Town Election, and not at Special Town Meeting this summer.
Selectmen voted unanimously earlier this week to feature a non-binding vote “on the future of dispatch” on the election ballot on May 17. The exact wording of the question has yet to be determined.
Selectmen said the move was needed as more voters participate in the Town Election than Town Meeting.
For years, the town has debated whether to join a regional dispatch center instead of having its own employees work the phones at Manchester Police Department. Earlier this month, North Shore Regional 911 Center of Middleton announced it has the capacity to take on all of Manchester’s dispatch services at no cost to the town…
by ECC Editor | Mar 27, 2022 | Articles, Comm Center News
With federal regulations around 911 calling and location information fully in effect and enforceable, organizations need to ensure their PBX and phone systems are compliant.
“There are obligations for everyone, from the manufacturer and distributor through to the operator of any multiline telephone system,” said Martha Buyer, a telecommunications attorney.
Kari’s Law requires that multiline telephone systems sold, leased or installed after Feb. 16, 2020, support phones directly calling 911 without needing to dial a prefix first. The law also requires that 911 calls have a valid callback number and that appropriate on-site personnel, like security, are notified when a 911 call is made… READ MORE