by AllThingsECC.com | Apr 8, 2022 | Comm Center News
MURFREESBORO, Tenn. – The Murfreesboro Emergency Communications Center (ECC) is one of the first 911 Centers in Tennessee to implement an innovative new technology called CueHit PowerEngage to track citizen satisfaction and solicit feedback after a call is made to the ECC. The new technology uses text messaging to contact some 911 and non-emergency callers who have recently reported or been involved in certain types of incidents. These text messages are sent out hours or days after a call for service. The message will ask citizens to take a quick survey about their experience with the Murfreesboro 911 Center. The survey consists of a few questions and will allow citizens to provide their feedback. CueHIt PowerEngage gives citizens a chance to recognize and thank the 911 operator who answered their call for help or assistance…
by ECC Editor | Apr 8, 2022 | Comm Center News
MARTINSBURG – Next week is National Public Safety Telecommunicators Week, and both Berkeley County and Jefferson counties honored telecommunicators in light of the week by reading a proclamation at meetings on Thursday.
“Whereas, thousands of dedicated telecommunicators daily serve the citizens of the United States and Canada by answering their telephone calls for police, fire and emergency medical services by dispatching the appropriate assistance as quickly as possible,” the proclamation read, “and whereas, the critical functions performed by professional telecommunicators also include those related to forestry and conservation operations. highway safety and maintenance activities, and many other operations performed by federal, state and local government agencies: and whereas, professional telecommunicators work to improve the emergency response capabilities of these communications systems through their leadership and participation in training programs and other activities… READ MORE
by AllThingsECC.com | Apr 8, 2022 | Comm Center News
VANCOUVER, British Columbia–(BUSINESS WIRE)–The COVID-19 pandemic and recent extreme weather events have highlighted more than ever the need for properly staffed, fully funded 9-1-1 emergency call taking and dispatch services in British Columbia. That’s the public message of the Emergency Communications Professionals of BC (CUPE 8911) for this year’s Emergency Service Dispatchers and 9-1-1 Awareness Week (April 10-16)…
by AllThingsECC.com | Apr 8, 2022 | Comm Center News
CHAMPAIGN COUNTY (WAND)- METCAD 9-1-1 is celebrating National Public Safety Telecommunicators Week, April 10th through the 16th.
The annual celebration recognizes and honors thousands of men and women worldwide for responding to emergency calls, dispatching emergency professionals and equipment, and rendering life-saving assistance to those in need.
Officials say just in 2021 alone the METCAD 9-1-1 Dispatch Center answered more than 281,000 telephone calls and dispatched emergency services for more than 122,000 incidents…
![CHP Recognizing National Public Safety Telecommunicators’ Week (CA)]()
by AllThingsECC.com | Apr 8, 2022 | Comm Center News
The California Highway Patrol’s public safety dispatchers are the unseen first responder professionals serving as the essential link between the public and emergency personnel in times of crisis. To highlight their indispensable service, the CHP joins public safety agencies throughout the country in recognizing April 10-16, 2022, as National Public Safety Telecommunicators’ Week.
“I want to formally thank the hundreds of women and men serving as public safety operators and dispatchers,” said CHP Commissioner Amanda Ray…
by AllThingsECC.com | Apr 8, 2022 | Comm Center News
TRUSSVILLE —Trussville Council and public safety dispatchers. (Photo by Hannah Curran)
Trussville declared the week of April 10-16, 2022, and every 2nd full week in April as National Public Safety Telecommunicators Week. In 1994 President Bill Clinton signed Presidential Proclamation 6667, declaring the second week of April as National Public Safety Telecommunicators Week.
The City of Trussville employs full-time public safety dispatchers, and its dispatchers serve 24 hours a day, seven days a week, just the same as firefighters, law enforcement officers, and emergency medical services workers…
