by AllThingsECC.com | Mar 31, 2022 | Comm Center News
BENTONVILLE — The City Council on Tuesday approved items in connection with a bond issue that passed last April.
The council voted to award a contract to RACOM for a public safety radio system. The initial cost to build and implement the system is $6.5 million. The total 15-year cost of ownership is $12.4 million, which includes $5.9 million in maintenance fees for years four through 15, according to council documents.
The project includes a radio system manufactured under the Association of Public-Safety Communications Officials Project 25 standard, or commonly known as “P25,” that improves city interoperability and also creates multi-agency communication on a shared radio channel, according to the bentonvillebond.com website…
by AllThingsECC.com | Mar 31, 2022 | Comm Center News
A language barrier has been removed for non-English speakers who need to contact 911 dispatchers in an emergency.
Vigo County Central Dispatch has added a language enhancement to the Text-to-911 system, director Vickie Oster said Wednesday.
People can now send text messages in their native language directly to 911 for help, and the text will be automatically translated for the dispatcher. As the dispatcher responds, it will be automatically translated back into the native language of the individual…
by AllThingsECC.com | Mar 31, 2022 | Comm Center News
The bill followed on an 11Alive investigation that found dozens had needed assistance at Atlanta’s airport while 911 operators were barred from giving instructions.
by ECC Editor | Mar 31, 2022 | Comm Center News
SHARON, Pa. (WKBN)- Contacting 9-1-1 is now more accessible than ever.
In Mercer County, residents are able to now get ahold of 9-1-1 by texting. However, this does not mean this should be the first option to use.
The texting option should only be used if someone is hard of hearing, unable to speak or is in a dangerous situation… READ MORE
by AllThingsECC.com | Mar 31, 2022 | Comm Center News
NORWALK — The city’s police department will soon receive a $5.6 million upgrade to its communications system, officials said.
Approved last week by the Common Council’s Public Safety and General Government Committee, Norwalk police can begin the process of employing Motorola Solutions to purchase and install a new citywide communications radio system.
The new system, which received approval from Chief Thomas Kulhawik on March 16, will cost $5,561,994, according to city records..
by ECC Editor | Mar 31, 2022 | Comm Center News
New Braunfels city officials say the 9-1-1 phone system remains operational after a critical component of the city’s public safety technology began experiencing technical problems on Tuesday.
According to Jenna Vinson, the city’s director of communications and community engagement, a virtual switch went down as a result of routine maintenance. She added that the problems were not the result of a ransomware attack or hacking… READ MORE
