by ECC Editor | Mar 30, 2022 | Comm Center News
(ST. JOSEPH, Mo.) Slowly but surely, the Communications Center is filling the dispatcher holes.
The St. Joseph Police Department hired six new communications operators in January but is still looking to hire two more.
Captain John Olszowka says it is imperative for the city to bring in two more members to the team so the community will no longer be at risk hearing “please hold” over the phone when calling 911.
“It’s huge for the community. Well, when I only have three operators working on answering the phones and someone else’s call is first, you call 911 and get a recorded voice saying, ‘please standby,’ that’s not good for the community,” said Cpt. John Olszowka who is the Communications Center Manager “So if we can get our staffing back up, it makes it easier on everybody… READ MORE
by AllThingsECC.com | Mar 30, 2022 | Comm Center News
When it comes to emergency response, time is of the essence, and KITTCOM recently rolled out advanced technology that helps shave precious time off their responses to calls for help.
The technology rolled out by the agency is designed to hone in on the location of callers with the aid of computer technology. KITTCOM Director George Long said the technology, known as a Rapid SOS Portal is a web-based application that pulls data from connected cellular phone devices to improve location accuracy. The technology is specific to cellular phones and was rolled out on March 1…
by ECC Editor | Mar 30, 2022 | Comm Center News
Bayham council discussed the following during a Thursday, March 3 meeting:
Councillors gave the go ahead for the $11,935 purchase of a new HVAC system for the Straffordville Library.
The budgeted item was to replace the 30-year-old existing system. Following the tendering process, manager of public works Steve Adams recommended the higher bid from Koolen Electric because the ERV unit with the bid was higher quality to deal with stale air in the basement.
All three bids submitted were below the $15,000 budget… READ MORE
by AllThingsECC.com | Mar 30, 2022 | Comm Center News
Axon announced that the Fresno Police Department, a Major City Chiefs Association member, is now live on Axon Dispatch, a computer-aided dispatch system (CAD) platform built on modern cloud technologies.
Fresno PD benefits from Axon’s suite of innovative technology products, including TASER energy weapons, body-worn cameras, evidence management, Axon Records and now Dispatch.
Axon Dispatch is a robust CAD system built on modern cloud technologies designed to enhance 9-1-1 call centers. Fresno PD receives nearly one million 9-1-1 calls each year to its Communication Center and requires a modern CAD system capable of reliably handling its call volume and call diversity while being user-friendly…
by AllThingsECC.com | Mar 30, 2022 | Articles, Comm Center News
Public-safety aerial drone initiatives provide an ever-growing level of situational awareness to first responders, but many of these programs could be undermined by rules designed to ban the use of drones from China-based DJI because of national-security concerns, according to panelists speaking at IWCE 2022.
Tony Loperfido, a sergeant with the technical operations unit of the Miami Beach Police Department, said that the Florida Department of Management Services (DMS) has directed public-safety agencies to only buy drones from five American manufacturers—not from DJI, which dominates the U.S. drone market today…
by AllThingsECC.com | Mar 30, 2022 | Comm Center News
National Telecommunicator Week is the second week in April. This week is set aside each year to celebrate and recognize all telecommunicator/dispatchers.
There are presently 14 dispatchers at Texas County 9-1-1. These dedicated men and women are members of your communities. There are dispatchers of all ages, with different backgrounds. They are dedicated beyond belief, putting the safety of the citizens above their own. They work shift work 24 hours a day. Even though the classification for dispatch is non-essential 9-1-1 has not shut down. There is no closing time, and there has not been a closure due to the pandemic…
