Over the past 10 months, Louie Sanchez has called the police nearly a dozen times about the goings-on outside his Allstate Agency office on Central and 61st. And the city councilor — a former Albuquerque Police Department officer — wants to know why officers weren’t immediately dispatched to his latest report about a man threatening or maybe hitting another with a gun. He said he believes calls are getting downgraded from what should be considered the highest priority to where officers are not even sent to the scene.
Last week, after the last meeting, council services requested the city’s Office of Internal Audit conduct an audit of 911 emergency response times, said Nicole Kelley, the city auditor. She said they are determining what the scope and objective of that review would be…
They are often referred to as the “first first-responders” – 911 dispatchers see and hear a lot on the job, and this week is dedicated to them and the service they provide. National Public Safety Telecommunicators Week was created in 1981 to dedicate a week to those in the public safety community.
Great Falls dispatchers say they are seeing an increased volume of calls and that the national week of recognition helps spotlight their jobs…
SANTA MARA, Calif. — Public safety agencies across the country are taking time this week to honor dispatcher workers during National Public Safety Communications Week, which runs from April 10-16.
“Our public safety dispatchers and call takers are an extraordinary group of women and men who answer calls for help 24 hours a day, 365 days a year,” Santa Barbara County Sheriff Bill Brown said in a statement. “Answering calls for help from members of the public and dispatching cops, paramedics and firefighters to law enforcement, medical and fire emergencies, many of which are interconnected, requires great levels of dedication to duty, coolness under extreme conditions, technical skills, an outstanding ability to communicate, and large doses of tact, patience, common sense and empathy for the plight of others…
FirstNet soon will offer 3GPP-standard mission-critical-push-to-talk (MCPTT) service on Apple iOS devices, and the public-safety LTE network can deliver efficient one-to-many broadcast communications via evolved multimedia broadcast and multicast services (eMBMS) LTE technology, according to an AT&T official.
Scott Agnew, assistant vice president of FirstNet solutions for AT&T—the nationwide contractor building the nationwide public-safety broadband network (NPSBN)—said these capabilities are part of a series of enhancements to the FirstNet MCX portfolio being announced last month and this month.
Given the popularity of Apple devices in the public-safety sector, having an iOS-capable version of FirstNet PTT—the Samsung-powered MCPTT offering—available is important, Agnew said…
More than 35,000 people die each year in traffic crashes, and there’s no doubt that number would be higher if there was not 911 to call when a crash happens. This is one of the reasons that the National 911 Program is housed in NHTSA’s Office of Emergency Medical Services. Another reason: when you call 911, it’s just not about 911 telecommunicators providing help over the phone, but often getting help to your location.
Speaking of 911 telecommunicators, now is the time to tell them thanks — it’s National Public Safety Telecommunicators Week. This year’s celebration starts April 10 and runs through April 16. National 911 organizations and federal agencies are all recognizing the role of 911 with a variety of ideas, like 911 Tree of Life,CISA, and sending messages on social media… READ MORE
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
