CARBONDALE (WSIL)—Before first responders can respond to a crisis, it has to go through a telecommunicator.
“Telecommunicators are the first people that people speak to when they call for any type of assistance they may need. They are the calm voice on the other end of the telephone,” said Carbondale Police Chief, Stan Reno.
During National Telecommunicators Week, departments across the country recognize the work put in by the voice behind the calls…
JONES COUNTY, Miss. (WDAM) – It’s National Public Safety Telecommunicators Week!
April 10-16, 2022, is a time dedicated to celebrating and honoring the people helping others during some of the worst moments of their lives.
“They don’t get much praise for it,” said Ramona Dungan, 911 communications manager at the Jones Co. Emergency Operations Center. “A lot of them don’t do it for that… they do it just to be able to know they helped someone in a time of need…
What it takes to answer Tampa’s more than one million 911 calls each year
TAMPA, Fla. – Americans make about 240 million 911 calls each year. It could be for something minor like a fender bender, or it could be an urgent, life-or-death situation. When it’s you dialing those three numbers, that single call could be the most important one you ever make. And to the people who answers those calls, every single one matters the same.
This week is National Public Safety Telecommunicators Week. We got the opportunity to see where Tampa’s 911 calls are answered and what it truly takes to wear the headset…
Since 2018, more than 16,000 calls that once might have resulted in trips to the hospital were instead transferred to nurses, who could still help people find doctors or schedule rides to urgent cares…
JASPER COUNTY, Mo. — This week is National Public Safety Telecommunicators Week.
Already this year, Jasper County Emergency Services has an award winner. Operations Manager Brandon McClintock won “Supervisor of the Year” from the Missouri Public Safety Communication Conference.
Last year, the agency earned the “9-1-1 Telecommunicator Teammates in Action Award” from the Missouri Association of Public Safety Communications Officials. It was for its role in saving Deputy Chris Corbett’s life during a medical emergency…
EAST HARTFORD, CT (WFSB) – National Public Safety Telecommunications Week, more commonly known as “Dispatchers Week,” kicked off on Sunday.
To celebrate the men and women behind one of our most critical emergency services, Channel 3 sought to highlight the work they do every single day.
Eyewitness News traveled to East Hartford on Monday, where the police department is home to a “Dispatcher of the Year” award recipient…
