by AllThingsECC.com | Apr 13, 2022 | Comm Center News
The towns of Fairfield and Westport have combined their 911 call centers at a new emergency dispatch center at Sacred Heart University.
The two towns started talking about combining their 911 call centers five years ago in order to reduce duplication of resources and increase response time, and opened the dispatch center in March.
Gary MacNamara, Sacred Heart’s executive director of public safety and government affairs, said that the center has many benefits…
by ECC Editor | Apr 12, 2022 | Comm Center News
In observance of National Public Safety Telecommunicators Week, the City of Arlington salutes the 9-1-1 operators and dispatchers who answer the calls and save lives every day.
Arlington and communities across the United States will take time to recognize those who help save lives in times of crisis during the week of April 10-16, 2022. This week has been set aside for the dedicated men and women who serve as public safety telecommunicators.
“Our team of dedicated telecommunicators provide a vital link between citizens and first responders, and they are absolutely essential during the 911 emergency response process. If it doesn’t go right in Dispatch, it doesn’t go right in the field,” said Don Crowson, the City’s fire chief and director of emergency management. “We are very thankful for their service to the Arlington community… READ MORE
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by AllThingsECC.com | Apr 12, 2022 | Comm Center News
Those working behind the scenes in the public safety community are being recognized this week.
National Public Safety Telecommunicators Week takes place across Canada from April 10 to 16.
Telecommunicators are known by some as the first “first responders,” and “heroes behind the headset.”
They answer emergency calls, dispatch first responders and equipment, and render life-saving assistance, among other duties…
by AllThingsECC.com | Apr 12, 2022 | Comm Center News
The Alberta RCMP would like recognize the hard work of its Operational Communications Centres (OCC) and their operators during National Public Safety Telecommunicators Week from April 11-17. Our OCC teams work hard behind the scenes 24 hours, 7 days a week, 365 days a year to manage incoming calls for service to keep our citizens and communities safe throughout Alberta.
With more than 796,000 calls for service recorded in the past year, we remind citizens to be mindful that emergency communications centres are busy at all hours with incoming calls about public safety. 9-1-1 should only be dialed in true emergency situations – when public or personal safety is at risk or a crime is in progress…
by AllThingsECC.com | Apr 12, 2022 | Comm Center News
NEGAUNEE TOWNSHIP, Mich. (WLUC) – Every year during the second full week of April, we celebrate National Public Safety Telecommunicators Week, where we honor and thank our 911 dispatchers.
The Marquette County Central Dispatch is located in Negaunee township and the 15 employees there handle 911 calls for the county and other areas. They work 12-hour shifts and have continuing education for their careers…
by ECC Editor | Apr 12, 2022 | Comm Center News
Frankfort, KY – In honor of National Public Safety Telecommunications Week, Gov. Andy Beshear and the Kentucky State Police (KSP) are recognizing dispatchers who answer the call daily to provide assistance and assurance to citizens of the commonwealth.
“Seldom seen by the citizens they serve, telecommunicators perform critical roles in delivering public safety services while calming those who are experiencing their most traumatic moment,” Gov. Beshear said. “Their dedication and service are second to none, and all of us on Team Kentucky want to thank our ‘heroes behind the headsets’ for creating a better and safer commonwealth.”
National Public Safety Telecommunications Week was established in 1981 by Patricia Anderson of the Contra Costa County Sheriff’s Office in California. Each year, the second week of April is set aside to acknowledge those serving as telecommunicators across the country… READ MORE
