Everyone knows that 9-1-1 is a universal number that should be called in the event of an emergency … or do they?
All over the United States ,9-1-1 Centers have encountered hurdles when educating the public when it comes to the 9-1-1 and its uses. That’s why Vermilion Valley Regional Emergency Communications Joint Authority (Vcom) is urging all educational organizations, parents and caregivers to assist with the “9-1-1 Education” during the month of April as part of National 9-1-1 Education Month.
The goal will be to educate as many people on 9-1-1, its uses, its challenges and the future capabilities during the month. Vcom will have education materials available during the month of April… READ MORE
Local first responders are using a new app to simplify communicating the exact locations of those in need of assistance. The app is called what3words (W3W) and can be downloaded for free. It divides the Earth’s surface into squares 3 meters per side, (57 trillion of them) and assigns a unique combination of three common words to each one. A person calling for help can give those three words to a dispatcher, who can easily communicate the exact location to police, fire or medical personnel. Ride and delivery services are using the app, as well as businesses and humanitarian organizations seeking to improve “last mile delivery efficiency” (from what3words.com.) In 2018, Mercedes-Benz acquired a 10% share in the company and has begun incorporating the system into its onboard entertainment and navigation systems… READ MORE
s our nation celebrates National Telecommunicators Week, the Industry Council for Emergency Response Technologies (iCERT) wishes to extend its deepest gratitude to those men and women that answer our 9-1-1 calls. These professionals provide critical life-saving assistance by connecting each of us to police, fire, and emergency medical services during times of emergency.
While it is important to acknowledge the selfless efforts of our 9-1-1 telecommunicators during this national week of recognition, it is even more essential to ensure they have the most advanced 9-1-1 systems available to perform their jobs. Consequently, iCERT urges Congress to make the deployment of Next Generation 9-1-1 across our country a national priority and to provide state and local authorities with the resources needed to effectively protect our citizens, communities, and nation… READ MORE
It’s National Public Safety Telecommunicators Week, recognizing the essential work these first responders provide 24/7, 365 days a year. If you ever had to call 9-1-1, the calm voice on the other end is your initial point of contact.
Calling from a landline in Nevada County automatically routes you to the Sheriff’s dispatch center currently located in the Wayne Brown Correctional Facility near the Rood Center. In 2021, the center handled 39,000 9-1-1 calls and 120,000 non-emergency calls. NCSO dispatchers created approximately 95,000 calls for service across Nevada County last year. Call volume increased by 4,000 for 911 calls compared to 2020…
TAZEWELL, Va. (WVVA) – The Tazewell County Sheriff’s Office refers to their dispatchers as ‘the heart behind the voice.’ On Wednesday, they celebrated the 25th anniversary of their 911 center.
Sheriff Brian Hieatt said dispatchers are crucial to potentially life-saving decision-making.
The second week of April is recognized as National Public Safety Telecommunications Week. The purpose of this special week is to honor the public safety communications personnel that work so hard to support the community and keep both the public and first responders in the field safe.
Specifically, I want to take this week to recognize the great work of our West-Comm dispatchers. The West Cities Police Communications Center, also referred to as “West-Comm” is located at the Seal Beach Police Department. West-Comm has provided 9-1-1 police dispatching service since 1997 for three major cities in Southern California’s West Orange County area. West-Comm is a Joint Powers Authority owned by the Cities of Cypress, Los Alamitos, and Seal Beach. West-Comm also provides contract communications service to the Orange County Parks…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.