by AllThingsECC.com | Apr 20, 2022 | Comm Center News
(Seguin) — Guadalupe County is applauding the efforts of a group of heroes that often times goes unnoticed but is the first group of people you think of when there is an emergency.
The Guadalupe County Commissioners Court recently recognized its 9-1-1 dispatchers as part of National Telecommunicators Week.
Showing his appreciation for these men and women before the court was Guadalupe County Sheriff Arnold Zwicke. Zwicke says his dispatch center is the heartbeat of any agency and is what initiates those life-saving measures during a medical or public emergency…
by AllThingsECC.com | Apr 20, 2022 | Comm Center News
There’s one phone number everyone has memorized: 911.
Chris Beck, who’s been a Butler County 911 dispatcher for five years, remarked that the number is the first step to people in crisis receiving help, and he’s received many interesting calls in his time on the job.
He described an instance where a woman called in who was stranded after an ice jam flooded a creek around her and her dogs. While she and her pets got to higher ground, Beck pinpointed her location using Rapid SOS technology and updated those responding…
by ECC Editor | Apr 20, 2022 | Comm Center News
April 14 – 20 is Dispatcher Appreciation Week. Eglin has its own dispatchers made up of both firefighters and security forces Airmen all under one roof known as the Emergency Communications Center.
Their job is to direct all emergency and non-emergency calls for Eglin. The ECC never shuts down with two dispatchers and controllers there at all times. The positions are staffed by nine 96th Civil Engineer Squadron fire dispatchers and approximately 20 96th Security Forces Squadron controllers. They receive and disseminate emergency information on an average of 1,500 calls per year… READ MORE
by ECC Editor | Apr 20, 2022 | Comm Center News
INDIANA — In 1991 Congress proclaimed the second full week in April to be National Public Safety Telecommunications Week to recognize the importance of those special individuals who coordinate the efforts of police, fire, and EMS workers. Governor Eric J. Holcomb has proclaimed the week of April 10-16 as Public Safety Telecommunicator Week in Indiana. Indiana has recognized this week since 1999.
Telecommunications Operators are the unsung heroes of public safety. They operate 24 hours a day, seven days a week. These are the men and women who collect the initial information and pass it along to the first responders in the field. Often, they are able to give immediate lifesaving directions to the caller during medical emergencies or can be the calming voice to reassure the victim of a violent crime that help is on the way… READ MORE
by AllThingsECC.com | Apr 19, 2022 | Comm Center News
Carrollton Fire Rescue (CFR), as a member of the Texas-based BEST EMS emergency medical control and continuing education organization, has been recognized as a Lighthouse Community by the Resuscitation Academy (RA), a global leader in cardiac arrest care.
The Lighthouse designation is given to communities that perform as “all-stars” when it comes to resuscitation from a cardiac arrest, according to the RA, and represent the best the world of resuscitation has to offer by serving as beacons to light the way for other communities
“During a cardiac event, every second is critical,” Rex Redden, Carrollton Executive Director of Public Safety, said. “Carrollton Fire Rescue partners with BEST EMS, the North Texas Emergency Communications Center, and local businesses to improve the City’s commitment to protecting the lives of our citizens and continues to make Carrollton one of the safest places to live, work, and play…
by AllThingsECC.com | Apr 19, 2022 | Articles, Comm Center News
I’m from a little town in West Texas. As a Texan, I like getting straight to the point: I believe that emergency communications are a matter of national security. Because this message is so important, the Cybersecurity and Infrastructure Security Agency (CISA) has designated this April as the first-ever Emergency Communications Month.
At CISA, we are focused on two words: partnerships and culture. We cannot move forward in improving our nation’s security by ourselves; it requires partnership. We cannot move forward in overcoming challenges without fostering Collaboration, Innovation, Service, and Accountability—our CISA core values…
