Text Messages Help Indiana 911 Dispatcher Save Victim from Captor

here is no doubt that technology has advanced at a tremendous rate over the last 20 years. We literally carry handheld supercomputers with us everywhere we go keeping us connected to the entire planet with nothing more than a tiny, digital keyboard, and long gone are the days of pay-per-text cellular service.

Communication At Our Fingertips

Text messaging may be one of the greatest advancements in communication technology, allowing us to express our thoughts, feelings, and ideas straight from our minds to our fingertips and ultimately to the eyes or ears of the receiver of those messages… READ MORE

Sheriff recognizes unsung heroes behind 911 calls (LA)

Sheriff recognizes unsung heroes behind 911 calls (LA)

Rarely seen, but always heard.

They’re calm in the darkest hours.

They are the dispatchers behind the scene.

The Allen Parish Sheriff’s Office celebrated the unsung heroes Tuesday as part of National Public Safety Telecommunicators Week. A week set aside to honor and recognize those who answer the 911 calls and dispatch emergency service…

Amid understaffing, 911 dispatchers are working longer hours (MN)

Amid understaffing, 911 dispatchers are working longer hours (MN)

DULUTH, MN — This week is National Telecommunicator Week, and while people across the country recognize the hard work of 911 dispatchers, staff in St. Louis County are dealing with challenges of their own.

“We’re a 24/7 call center, we’re not immune to staffing issues, just like every business seems to be right now,” said Landon Cadigan, an emergency communications specialist with St. Louis County.

Undersheriff Jason Lukovsky said the dispatch center has a minimum amount of hours they need to meet to keep emergency services up and running…

County observing National Public Safety Telecommunicator Week (NC)

RALEIGH — Gov. Roy Cooper signed a proclamation making this week, Public Safety Telecommunicator Week in North Carolina.

The Bladen County Sheriff’s Office employees eleven full time and three part time telecommunicators with 24-hour coverage, seven days per week, with 2 to 3 dispatchers working at a time. The 911 Center covers law enforcement, fire and rescue dispatching.

“Between the thin Red line and the thin Blue line lays the thinnest Gold line. The Gold line represents those who are rarely seen but mostly heard. They are the calm voice in the dark of the night, the voice that settles the upset and simmers the dismayed… READ MORE

Forsyth County Sheriff’s Office: Wrapping up National Public Safety Telecommunicators Week (NC)

Forsyth County Sheriff’s Office: Wrapping up National Public Safety Telecommunicators Week (NC)

As National Public Safety Telecommunicators Week wraps up, WXII 12 News wanted to learn more about a day in the life of this profession at the Forsyth County Sheriff’s Office. Behind every 9-1-1 call is a team of telecommunicators who work around the clock to help callers and law enforcement try to best handle oftentimes challenging situations. At FSCO, calls come in both on the admin line and 9-1-1. If the call deals with law enforcement, it’s then transferred over to FCSO. James Nelson is the Shift Supervisor for Communications at the sheriff’s department…

First Responders: Dispatchers are first line of emergency response (NY)

First Responders: Dispatchers are first line of emergency response (NY)

National Public Safety Telecommunicators Week continues through Saturday. The week – it is always the second week of April – honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to the world’s citizens.

The Livingston County Sheriff’s Office Communications Bureau includes the 911 Division, which handles emergency calls for service; and the Sheriff’s Office Communications Division, which handles Sheriff’s Office calls for service and administrative lines. The Bureau is made up of 15 full-time dispatchers, two senior dispatchers, three part-time dispatchers, a communications specialist and the director who leads the bureau…