Hunterdon County Supervising Telecommunicator Earns Homeland Protection Professional Designation (NJ)

HUNTERDON COUNTY, NJ – From the Hunterdon County Department of Public Safety, Supervising Public Safety Telecommunicator William “Bill” Powell recently completed the requirements to earn the Certified Homeland Protection Professional (CHPP) designation.

The board of county commissioners honored Powell with a proclamation in April.

The CHPP program was established by the National Sheriffs Association’s Global Center for Public Safety. At the board meeting, Sheriff Frederick Brown explained how the CHPP designation creates a group of homeland protection professionals who are “prepared to help their organizations to prevent, protect against, prepare for, respond to, mitigate and recover from all hazards that may happen… READ MORE

NEW: DC 911 error sends fire & EMS to the wrong address on cardiac arrest call (Washington DC)

NEW: DC 911 error sends fire & EMS to the wrong address on cardiac arrest call (Washington DC)

The correct location for the 911 call was 1222 I Street SE. DC Fire & EMS was initially sent to 122 I Street SE.

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DC 911 tells STATter911 a call-taker is on administrative leave after fire and EMS were sent to the wrong address Monday for a woman in cardiac arrest. The woman, said to be in her mid-fifties, is dead. Approximately 11 minutes were lost before DC 911 discovered the mistake and sent units to the correct location…

988 Hotline for Mental Health Emergencies Will Launch Nationwide on July 16. Will States be Ready?

A new, three-digit number for mental health emergencies is set to roll out nationally in about nine weeks but some states still aren’t ready to handle what experts predict could be a crush of calls.

The federally-mandated 988 system will strengthen and expand the existing 10-digit National Suicide Prevention hotline. It’s meant to make it easier for people in crisis to get the help they need without routing their calls through 911 public safety dispatchers…

After nonemergency calls inundated 911 dispatch, city launches new phone tree (CA)

Until last week, dispatchers at the city’s communication center were responsible for handling all 911 calls and all calls phoned into the police department’s nonemergency dispatch number: 562-435-6711. Now, that nonemergency number will connect callers to a phone tree with a prerecorded list of nonemergency services.

City officials said they made the move because, since 2017, Long Beach has seen a large increase in the number of nonemergency calls to the 911 communication center…

911 Chief Quitting After 7 Weeks (CT)

A month and a half after taking over the city’s 911 call center, Kevin Stratton is leaving City Hall — with the future leadership of the turmoil-wracked department now up for grabs.

Mayor Justin Elicker confirmed for the Independent during a Wednesday afternoon phone interview that Stratton will soon be departing from his role as the director of the city’s Public Safety Communications department, also known as the Public Safety Access Point (PSAP).

The mayor said Stratton’s last day on the job will be Friday. He said Stratton gave notice last Monday about his coming resignation.

I’m very disappointed that he’s leaving,” Elicker said. ​Kevin decided that it wasn’t the right fit. We would have loved to have kept him…

Media, legislators sound alarm on law enforcement radio encryption (CA)

Media, legislators sound alarm on law enforcement radio encryption (CA)

For editors and reporters, access to the police scanner is a critical — and immediate — news source when covering breaking news, be it a massive fire raging through a community or rescue workers trying to find a child swept away in a creek.

That access is being threatened in California now that dozens of law enforcement agencies, including the San Diego County Sheriff’s Department, have made the decision to fully encrypt their communications based on a directive from the agency whose statewide computer network provides criminal histories, driver records and other public safety information…