by AllThingsECC.com | Jun 13, 2022 | Comm Center News
The Prince George’s County Fire/EMS Department has confirmed that an investigation is underway into the delayed response – almost 18 minutes long – to a deadly head-on car crash last week.
It occurred during a brief police pursuit in Upper Marlboro, Maryland, when a Charles County grandfather was hit by one of the suspect vehicles. In police radio transmissions, officers can be heard pleading for an ambulance to help 66-year-old Jonny Morris, who did not survive his injuries.
by AllThingsECC.com | Jun 13, 2022 | Comm Center News
Westchester County Executive George Latimer congratulated a local dispatcher for three baby deliveries – which were all done over the phone.
by AllThingsECC.com | Jun 13, 2022 | Comm Center News
“Public safety answering points (PSAPs) must be equipped to keep up with disruptive technologies and advanced networks that have altered the way consumers and businesses communicate. NG911 represents an industry transformation that proactively enhances public safety …….
by AllThingsECC.com | Jun 11, 2022 | Comm Center News
Austin 911 operators have successfully diverted thousands of calls to crisis clinicians as part of a program to better address mental health calls, according to a memo from Austin Police Chief Joseph Chacon.
APD’s Emergency Communications Center developed the Mental Health Crisis Call Diversion (CCD) program in 2019, in collaboration with Austin-Travis County Integral Care.
Last year, 82% of calls with a mental health crisis component were “diverted,” meaning clinicians were able to help the caller without the need to send a police officer.
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by AllThingsECC.com | Jun 10, 2022 | Comm Center News
Tierra Dillard, deputy director of the Martinsville-Henry County 911 Center, has been named as its next director, effective July 1.
by AllThingsECC.com | Jun 10, 2022 | Comm Center News
JACKSONVILLE, Fla. – An emergency dispatcher with the Jacksonville Fire and Rescue Department received top honors on Friday.
JFRD dispatcher Alonda Oates was recognized nationally for helping save a woman trapped in a house fire. Oates has been named the 2022 National Telecommunicator of the Year by APCO International — the world’s oldest and largest organization of public safety communications professionals.
