911 dispatcher fired after allegedly hanging up on store employee during Buffalo shooting call

The 911 dispatcher accused of hanging up on an employee calling for help during the supermarket shooting that killed 10 Black people in Buffalo, New York, last month has been fired, officials said.

The assistant office manager at Tops Friendly Market called 911 when a white gunman, 18, stormed the store on May 14 and opened fire.

She told The Buffalo News that she was whispering during the call because she feared the shooter would hear her.

All eyes on the FCC as deadline for 911 overhaul approaches – GCN

Ingrained in the minds of every American is a number that each of us hopes to never call, 911. But in life’s most vulnerable and harrowing moments, 911 is a lifeline to critical support and sometimes life-saving services. The premise is simple: We’re just one phone call away from emergency services including police, firefighters or emergency medical assistance. Yet this promise can only be fulfilled with precise location intelligence.