New Orleans 911 Call Center Expands Capabilities with AWS Cloud Services (LA)

by | Jun 21, 2022 | Comm Center News

Disaster and Disease Strained Old 911 Call Center Operations

It hasn’t been an easy couple of years for the Big Easy. In recent times, eight hurricanes have hit the city, the American COVID-19 pandemic was jump-started during Mardi Gras 2020 and the Hard Rock Hotel collapsed downtown. Add to that a spike in violent crime, and Morris has had his hands full.

The old-fashioned 911 phone system sagged under the load, and public safety departments aren’t known for being cutting-edge when it comes to technology.

A fix is coming to failures in Quad-City 911 system (IL) (IW)

by | Jun 21, 2022 | Comm Center News

When a witness called 911 around the time of the fatal crash on the I-74 bridge pedestrian path, the dispatcher couldn’t hear her.

In the May 22 call, the dispatching center in Milan had transferred the caller to the dispatching center in Davenport.

“Ma’m, I can’t hear you at all,” the Scott Emergency Communications Center, SECC, dispatcher told the caller.

County commissioners say better technology, savings reasons for dispatch center consolidation (MT)

by | Jun 21, 2022 | Comm Center News


The ongoing conversation to consolidate emergency dispatch services in Lincoln County continued last week with three public meetings.

Troy, Libby and Eureka each hosted what the county commissioners termed “conversations.”

The issue been a major topic in the county for many years, but the commissioners said changes in technology and increasing costs are reasons why consolidation is needed.

Ionia County Central Dispatch alerts public of shirt-sale scam (MI)

Ionia County Central Dispatch alerts public of shirt-sale scam (MI)

by | Jun 21, 2022 | Comm Center News

IONIA — Ionia County Central Dispatch is warning the public of a scam involving a shirt sale.

Ionia County residents, as well as residents from other counties around the state, are receiving messages that claim to be from Ionia County Central Dispatch, or other dispatch centers or public safety agencies. Ionia County Central Dispatch issued a press release Monday, June 20.

Ionia County Central Dispatch is warning the public of a scam involving a shirt sale.

July 1 deadline looms for county emergency communications (IA)

by | Jun 20, 2022 | Comm Center News

A new deadline is looming for Fayette County it its efforsts to upgrade the radio and paging systems used by law enforcement, emergency services and fire departments as well as county road and conservation employees.

Motorola plans to increase prices in the new fiscal year, which begins July 1, the County Board of Supervisors learned Monday morning.