‘Writing is on the wall’: Spokane fire dispatchers face uncertain future as new labor deal paves way for regional 911 system integration (WA)

A new labor agreement between the city of Spokane and the Spokane firefighters union paves the way for the city to join its fire dispatch services with the region’s emergency communications center.

The agreement with Local 29, approved Monday by the Spokane City Council, gives the city the green light to commence negotiations that would move all fire dispatch functions to Spokane Regional Emergency Communications (SREC).

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Emergency call center projected to be finished late next year – (HI)

A new facility to consolidate the dispatch centers for the Hawaii Police Department and Hawaii Fire Department is now expected to be finished late next year.

Construction of the new call center, located next to the Mohouli Heights Senior Neighborhood in Hilo, began in October 2021, when it was expected to be completed by early 2023. Now, following some delays, that completion date has been pushed back to September 2023.

Allegheny County joins Harvard program developing alternative responses to 911 calls (PA)

Allegheny County will participate in a Harvard University initiative implementing “alternative responses to nonviolent 9-1-1 calls,” the county announced today.

Allegheny County is one of four municipalities chosen “from a highly competitive applicant pool” to participate in the 2022-2023 Harvard Kennedy School Government Performance Lab Alternative 9-1-1 Emergency Response Implementation Cohort, according to a county release.

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Tazewell County 911 presented award by the Association of Public Safety Communications Officials (VA)

TAZEWELL, Va. — Tazewell County’s 911 center has been presented with a national award that recognizes many recent advances including emergency cellphone apps for teachers and an upcoming emergency alert system for school buses.

The Tazewell County 911 Center was presented an award by the Association of Public-Safety Communications Officials (APCO) during this year’s national training conference, according to an announcement from the Tazewell County Sheriff’s Office.

Accidental 911 calls commonplace in MV | (ID)

More often than not, the calls are accidental, perhaps “pocket dials” or triggered when children were playing with phones. In one humorous case in California, a monkey at a zoo dialed 911.

Mulford gives lifetime of service – (IN)