Minneapolis police say it’s taking too long to respond to dangerous and immediate emergencies.
Last week, interim Minneapolis Police Chief Amelia Huffman told a City Council committee the average 911 response time for officers citywide is now eight and a half minutes, which includes high-priority calls known as Priority 1 calls.
Until a few days ago, New Orleans’ 911 emergency dispatch system didn’t make a distinction between a robbery in progress and one that took place weeks ago.
But under a change that went into effect this weekend, the system will stop assigning old incidents the same priority designation it does for those that are still happening when the call is made.
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The actions of four Weld County Public Safety employees resulted in four lives saved earlier this year.
Weld County Public Safety Dispatchers Emily Schoneman, Cambrie Guerrero-Wacker and Matt Bilyeu, along with Communications Supervisor Ivett Avalos, all received Lifesaver Awards, according to a Weld County news release.
Sarah Hines is multi-lingual. English, of course. French. German. Japanese.
And, emergency dispatch.
When a red light flickers on, help is on the way.
All hours of the day and night at Island County Emergency Services Communications Center, a team of first responders dons headsets and waits before a veritable wall of computer monitors for a call of distress. These first responders are invisible at the scene of an emergency, but their steady voices are often the first ones to provide instruction and comfort to Island County residents facing dire situations.
This fall, the Seattle mayor’s office and city council have agreed to jointly create a new type of crisis response unit to be available when people call 911.
