MONCKS CORNER, S.C. – (Thursday, October 13, 2022) – Berkeley County 911 Communications received multiple state-level awards this month at the Annual Fall Conference for the South Carolina Association of Public-Safety Communications Officials (APCO) & National Emergency Number Association (NENA) Boards.
Renee Gordon leads a large and innovative 9-1-1 center in the Washington, D.C., metropolitan area. As Director of the Department of Emergency and Customer Communications for the City of Alexandria in Virginia, she oversees 71,000 incoming 9-1-1 calls in a year.
GRAND JUNCTION, Colo. (KKCO) – Cindy Casteel is a Registered Public Safety Leader and Dispatch Administrative Supervisor for the Grand Junction Regional Communications Center (GJRCC). She was awarded the NICE 2022 Public Safety Answering Point (PSAP) Finest Line Supervisor of the Year.
Congratulations to Cindy Loveless, the 2022 recipient of the Optimist Club Respect for Law Enforcement Telecommunicator of the Year award!
Cindy has been part of the Calvert County Emergency Communications team for four years, most recently as a public safety dispatcher.
Osceola County Sheriff Marcos Lopez said he has fulfilled his promise to have bilingual Spanish speakers answer the phones in his 911 dispatch center.
He’s now hired two of them full time to serve his Spanish-only citizens in a growing county where the majority of citizens are Hispanic.
RICHMOND, Va. (WWBT) – Inside Richmond’s Emergency Communication Center, 911 call-takers are now prompted to ask each caller a series of questions depending on the situation.
