State denies request to release Next Gen 911 rollout plan, coordinators concerned counties will be on their own
The NYS Dept. of Homeland Security and Emergency Services denied 2 On Your Side’s FOIL request to see a copy of its Next Gen 911 plan.
House members introduce $15 billion NG911 funding bill
Key U.S. House members introduced bipartisan legislation that would provide $15 billion in federal funding to support 911 centers nationwide as they make the transition from legacy technology to an IP-based next-generation 911 (NG911) platform.
Standalone legislation that had not been assigned a bill number as of Friday night, the “Next Generation 9-1-1 Act of 2023” was introduced by Reps. Anna Eshoo (D-Calif.) and Richard Hudson (R-N.C.)—both of whom are members of the Congressional NextGen 911 Caucus.
City Council Backs off Study of Jersey City 911 System, St. Paul’s Ave. Plan Moves Ahead (NJ)
Heeding the calls of angry Jersey City 911 emergency dispatchers, the City Council has backed off—at least for now—from a city administration proposal to rehire Princeton-based IXP Corp. to complete “initial workshops, technology assessment and gap analysis” at a cost of $213,085.
Tucson’s largest 911 call center gets critical upgrade (AZ)
TUCSON, Ariz. (KGUN) — Tucson’s Emergency Communications Center is the second-largest 911 call center in Arizona, on average receiving more than 40,000 calls per month. It relays calls to TPD, South Tucson Police and eight fire and EMS agencies.
This week, the center received a critical upgrade to help call takers and dispatchers now and in the future.
Commissioners approve Public Safety Communications (911) pay stipend, commit to other … (NC)
In an effort to address critical staffing shortages within the Buncombe County 911 Call Center, the Board of Commissioners approved a pay stipend during its meeting on March 21. As the County grapples with high call volumes, an understaffed call center reliant on outside agencies to maintain operations, and long call and response times, we are working on a variety of initiatives aimed at reducing the volume of nonemergency calls, bolstering dispatcher recruitment and retainment, and other measures to help alleviate the volume of work.
Unpaid, Overworked and Understaffed, 911 Workers Complain of “Hostile Work Environment” (NJ)
Despite a rising chorus of complaints from the public, Jersey City’s 911 communications center continues to be mired in dysfunction. This is according to multiple employees of the Jersey City Public Safety Communications Center who, fearing retaliation, spoke to the Jersey City Times on the condition of anonymity. The Jersey City Times also reviewed internal emails.
