‘It’s definitely lifesaving’: Text to 911 system expanding in Jefferson County -(MO)
Officials said this feature is a “literal lifesaver” for victims in domestic violence situations or for someone with hearing loss.
‘Dispatch Boss’ Expresses Pride In Her Team During Public Safety Telecommunicators Week (CT)
Newtown Emergency Communications Director Maureen Will, who serves as the boss of Newtown’s emergency dispatch team, issued a message to the community on the occasion of National Public Safety Telecommunicators Week.
Tucson PSCD’s largest 911 center reaches highest staffing ever, but still hiring (AZ)
TUCSON, Ariz. (KGUN) — After a concerning staffing shortage two years ago, the Tucson Public Safety Communications Department‘s largest center now has more people answering the call.
St. Louis County hopes artificial intelligence will reduce wait times for 911 calls (MO)
The St. Louis County Police Department has tapped artificial intelligence technology to reduce 911 wait times for county residents.
“We are trying to provide prompt, efficient and accurate service to first responders in the community,” said Brian Battles, the administrative specialist for the department’s Bureau of Communications.
Dropped 911 Calls in Pinellas: Why? – (FL)
Jim Fogarty wants to solve a mystery.
Fogarty works as the director of public safety and emergency services in Pinellas. He oversees the county’s busy 911 emergency communications system — which receives more than 900,000 calls annually.
But Fogarty said an estimated 12% to 15% of emergency calls coming into Pinellas’ 911 system end up getting dropped or never make it to an emergency operator.
Phila Police Show Off New 911 Radio Room For Telecommunicators Week (PA)
The work of a 911 dispatcher is stressful. Sometimes, even more stressful than a cop or firefighter. Last week was National Telecommunicators Week and the city showed off it’s new 911 call center.
