In May 2022, Las Vegas 911 dispatcher, Salina Freeman, received a call she says she will never forget.
It was from a desperate mother who said she was having a psychotic breakdown and was thinking of harming her 1-year-old daughter.
When there’s an emergency, Hamilton County 911 Telecommunicator Advanced Tracy Boyd is one of the first people to respond.
The NYS Dept. of Homeland Security and Emergency Services denied 2 On Your Side’s FOIL request to see a copy of its Next Gen 911 plan.
Key U.S. House members introduced bipartisan legislation that would provide $15 billion in federal funding to support 911 centers nationwide as they make the transition from legacy technology to an IP-based next-generation 911 (NG911) platform.
Standalone legislation that had not been assigned a bill number as of Friday night, the “Next Generation 9-1-1 Act of 2023” was introduced by Reps. Anna Eshoo (D-Calif.) and Richard Hudson (R-N.C.)—both of whom are members of the Congressional NextGen 911 Caucus.
Heeding the calls of angry Jersey City 911 emergency dispatchers, the City Council has backed off—at least for now—from a city administration proposal to rehire Princeton-based IXP Corp. to complete “initial workshops, technology assessment and gap analysis” at a cost of $213,085.
TUCSON, Ariz. (KGUN) — Tucson’s Emergency Communications Center is the second-largest 911 call center in Arizona, on average receiving more than 40,000 calls per month. It relays calls to TPD, South Tucson Police and eight fire and EMS agencies.
This week, the center received a critical upgrade to help call takers and dispatchers now and in the future.
