For the first time since its opening 25 years ago, the emergency dispatch room at Luzerne County’s 911 center has been gutted and remodeled to improve the working environment and enhance call processing, officials said. Submitted photo
It’s National Public Safety Telecommunicators Week and to celebrate, the dispatchers manning the phones 24 hours a day at the Peoria Emergency Communications Center opened its doors to spotlight the technology and people making fast, efficient emergency response possible.
By Jessica Rosenworcel | Chairwoman
I’ve visited dozens of 911 call centers across the country over the years, and each time I am impressed with the dedication, skill, and professionalism of public safety telecommunicators, many of whom manage their community’s 911 calls amid disasters that also affect their own families.
It’s National Public Safety Telecommunicators Week, when we honor the hard-working professionals who answer our 911 calls and dispatch police, firefighters, and paramedics to assist us during emergencies.
Dispatchers answering 911 calls at University of Colorado campuses will now be designated as first responders instead of office and administrative support.
WALTON COUNTY, Fla.— A stranded boater received immediate assistance from a dispatcher with the Walton County Sheriff’s Office (WCSO) using the agency’s new video technology, said the WCSO.
As CISA continues to celebrate National Public Safety Telecommunicators Week (NPSTW) and Emergency Communications Month, this is an opportunity to recognize public safety telecommunicators and their dedication, hard work, and commitment to excellence. CISA salutes these professionals and honors the work they do every day.
